In this tutorial:

Once you have completed the installation of WordPress you can login to your dashboard. The admin section of WordPress, the "WordPress Dashboard", is where you will begin building your WordPress site. Please take note that your login credentials are not the same as your cPanel username and password unless you set them up as the same. You will need some information to login to WordPress.

  • WordPress Installation URL: if you installed WordPress on the root of your domain your URL to access WordPress would be: yourdomain.com/wp-admin
  • WordPress Username: This is the username you set up when initially installing WordPress.
  • WordPress Password: This is the password you set up when installing WordPress. If you emailed the installation details during the installation process it will be in that email as well.

Steps to log into WordPress

  1. WPlogin1To access the WordPress dashboard you simply need to add /wp-adminto the end of the URL where you installed WordPress like the below example:
    your-domain.com/wp-admin

    Note! If you installed WordPress to the document root of the url it would be your-domain.com/wp-admin. If you installed WordPress on a folder called "blog" on your domain you would go to your-domain.com/blog/wp-admin

    When you visit the login page for WordPress you will see the login screen.

  2. wp-dashType the username and password you used when you installed your WordPress.

    Note! Your WordPress login is a different login than your cPanel and your AMP. If you cannot remember your Username or Password, Please see our article on Resetting your WordPress Admin Password

    After you login to the dashboard successfully you will see the WordPress dashboard.

If you installed WordPress on a new domain or on a domain that is not yet pointed to your account with InMotion hosting, then you will not be able to use the dashboard until you point the domain to our servers or until the DNS changes take effect. You can set WordPress up to use your temp URL. The Temporary URL can be found in your AMP technical details.

Please note, that if you change WordPress to work using your temp URL, when you are ready to have the site go live, you will need to change it back so it will function using the domain name instead.

If for whatever reason you are unable to log into your WordPress Dashboard, you can contact our tech support to have the login fixed.

I can't log into my Wordpress dashboard

There are several reasons why you may be getting errors when trying to log into your Wordpress dashboard. We will go over a few of the common ones.

Wordpress login disabled

If you are getting this error, it is because there have been too many failed logins on your dashboard, in which our automated systems have disabled your Wordpress admin to prevent your site being compromised due to Wordpress brute force attacks. To resolve this issue, it is best to heighten the security of your Wordpress site to that malicious users do not have the opportunity to attempt to log into your site. We have written an excellent article at the following that outlines this process.

WordPress wp-login.php brute force attack

Username or password is incorrect

Many times, users simply forget their password. Luckily, we have written an excellent article on resetting your Wordpress password. You may find it at the following.

Resetting your WordPress Admin Password
Continued Education in Course 101: An introduction to WordPress
You are viewing Section 10: Logging into your WordPress Dashboard
Section 9: Installing WordPress using your Temporary URL
Section 11: Configuring your WordPress Home Page
Did you find this article helpful?

We value your feedback!

Why was this article not helpful? (Check all that apply)
The article is too difficult or too technical to follow.
There is a step or detail missing from the instructions.
The information is incorrect or out-of-date.
It does not resolve the question/problem I have.
How did you find this article?
Please tell us how we can improve this article:
Email Address
Name

new! - Enter your name and email address above and we will post your feedback in the comments on this page!

2013-04-06 5:48 am
On STEP 1, it was not clear if the addition of "wp-admin" is on cPanel or the actual website, which you had opened after installation of WordPress.
2013-07-30 8:10 pm
I just signed up today and installed WP. Got confirmation email but when try to go to wp dashboard safari tells me it can not find server. Please help, anxious to get started.
Staff
17,716 Points
2013-07-30 8:19 pm
Hello Jeanne,

Thanks for the question and sorry that you can't yet get into your WordPress dashboard. The main reason is that you just signed up and registered a brand new domain name. When you register a new domain name, it needs up to 24 hours before it is recognized on the internet. This is known as DNS propagation. The servers on the internet are still being updated with your domain name - it doesn't happen instantaneously. So, please give it a little more time and then you will be able to see your WordPress dashboard.

If you cannot wait, you would need to change your WordPress settings to use the temporary URL. We do have instructions on how to install Wordpress to a temporary URL, but I would recommend this only if you're on a tight deadline. Once the DNS propagation period passes, in order to use your original domain name you would need to reverse the changes you made to use the WordPress site with the temp URL.

I hope this helps to clarify the issue for you! Please let us know if you require any further assistance.

Kindest regards,
Arnel C.

Post a Comment

Name:
Email Address:
Phone Number:
Comment:
Submit

Please note: Your name and comment will be displayed, but we will not show your email address.

4 Questions & Comments

Post a comment

Back to first comment | top

Need more Help?

Search

Ask the Community!

Get help with your questions from our community of like-minded hosting users and InMotion Hosting Staff.

Current Customers

Chat: Click to Chat Now E-mail: support@InMotionHosting.com
Call: 888-321-HOST (4678) Ticket: Submit a Support Ticket

Not a Customer?

Get web hosting from a company that is here to help. Sign up today!