InMotion Hosting Support Center

Your Account Management Panel (AMP) is used to register domains, install the Premium Web Builder, update your billing information, and more. All web hosting accounts include your own AMP, however you must set up your AMP account login by visiting the link in your "Welcome to InMotion Hosting" email.

Initial AMP account set up

Getting started email link

When you initially receive your "Welcome to InMotion Hosting" email, there is a button inside the mail that takes you to the AMP login set up. Click the To Get Started, Set Your Passsword Here button in the email. More information on this can be found at the following link.

New Users: Finding your login information

Once you have set your new password you can click on the "login" link and log into the AMP with your email address and password. The steps below explain this.

Steps to log into your Account Management Panel

  1. AMP login buttonTo access the AMP login page, visit
  2. Click the Amp Login button at the top right side of the page. You will be redirected to our Login page.

    Note! If this is your first time signing in, you will need to find your login information. Please see our article on New Users: Finding your login information

  3. Login Form with captchaOn the next screen fill in the Username, Password, and Captcha information, then click Log In. (Your Username is a full email address)

    If you have multiple accounts:

    Multiple AMP accounts

    If you enter an e-mail address and password that only match one account: you are automatically logged into that account.
    If you enter an e-mail address and password that match multiple accounts: each account is displayed as a link. Upon clicking you will be automatically logged into that specific account.
    If you get logged into the incorrect account: the e-mail/password combo is not correct for the account you are looking for.

    Final view of AMP accountThat is it! Once your username and password are processed you will be in AMP. You should see the AMP home page like the snapshot to the right.

Note! If you forgot your password you can reset it by following the steps of our article on resetting your AMP password. If for whatever reason your password reset does not work, please contact tech support and we can look to see why.

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Related Questions

Here are a few questions related to this article that our customers have asked:
I'm locked out of my account, how do I regain access?
AMP login not working?
I cannot login AMP account
Would you like to ask a question about this page? If so, click the button below!
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2012-05-21 9:22 am
Luminous tutorial here! Actually I first learn that information how to log into AMP. Really it is crucial and beneficial though I would sure print out the page for my use. Thanks!
2013-03-25 12:53 pm
When you enter
I get this message:
Connection timed out

Server's take when a lot of time to respond.

The site may be temporarily turned off or too busy. Try again after several minutes. If you are unable to load any pages, check the computer's network connection. If your computer is protected by a firewall or proxy, make sure to allow Firefox access to the Web.
n/a Points
2014-04-25 9:44 pm

up date credit card

36,928 Points
2014-04-27 11:38 pm
Hello Dan,

If you wish to update your credit card information, please follow the directions on our article on updating your credit card via the Account Management Panel.

Kindest Regards,
Scott M

n/a Points
2014-08-27 3:57 am

i have purchased a domain name but i dont have email confirmation of that , dont have any passwords for log in thank you kindly help me

36,928 Points
2014-08-27 10:52 am
Hello Prince,

Unfortunately we have no information within this comment to help your situation. It is likely best to contact the Live Support team so you can give identifying information to them. They will be able to take a look for your specific account.

Kindest Regards,
Scott M
n/a Points
2014-09-22 9:03 pm

Would like to reset password

36,928 Points
2014-09-23 6:59 am
Hello Genie,

If you have forgotten your password for AMP, you can reset it with these steps.

Kindest Regards,
Scott M
n/a Points
2014-11-06 8:40 am

How to add another email account to the AMP login?

36,928 Points
2014-11-06 9:51 am
Hello Tony,

Your AMP is connected to a single email account. You cannot add another email account to it. You can change the existing one if you like, however.

Kindest Regards,
Scott M
n/a Points
2014-11-09 6:43 am


I use dedicated hosting from a2hosting but not include account management panel


Please help me

36,928 Points
2014-11-10 1:47 pm
Hello miniminoo,

The AMP (Account Management Panel) is a proprietary tool created by and for InMotion Hosting, so other hosting companies do not have this particular application.

Kindest Regards,
Scott M
2015-02-15 5:06 pm
I have an accoount - paid, trying to get the site looking nice, build it and in the control panel/ in my amp and all that: NO PREMIUM WEBSITE BUILDER.... all these scripts and apps and database info I don't care about... I see Wordpress, but don't want to use it as a builder... maybe I should. I used to have an account and I DID NOT HAVE TO LOAD..... A web builder. So aggravated... should be RIGHT there obvious.
22,952 Points
2015-02-16 2:44 pm
Hello therese90,

Thank you for your question. You can Add the Premium Web Builder from AMP (Account Management Panel).

It is really a preference how you want to design/build your website. We offer the popular options that are in-line with the industry, including WordPress, Joomla, Drupal. These are just a few of over 150 Software options you can use.

If you have any further questions, feel free to post them below.

Thank you,
n/a Points
2015-05-13 10:47 pm


I was not able to locate the above link so I can submit a vified ticket after loging in. No such a thing!!


I could not submit a virified ticket!

22,952 Points
2015-05-14 9:25 am
Hello Hadi,

Thank you for contacting us. Sorry to hear you are having trouble submitting a verified ticket. I logged into your AMP and verified there is a "Get Support" link on the very top right of the page.

We are happy to help you troubleshoot the issue, but will need some additional information. What type of browser, and computer are you using? For example are you using Chrome Browser on a Windows 7 computer?

If your problems persist, I recommend contacting Live Support, so they can replicate the error.

Thank you,
n/a Points
2015-09-17 12:32 am
I want to use the unique class C every vps.
For example,
Is it possible?
Nobuhiro Fujita
22,952 Points
2015-09-17 4:06 pm
Hello Nobuhiro,

Thank you for contacting us. I recommend submitting a ticket request to our Support Team, so they can review your account, and determine if this configuration is possible.

Thank you,
n/a Points
2015-11-13 10:49 am

hi, i am trying to read my emails using java application but my output is wat shall i do to run my project successfully to read the emails of my webmail using java. please help me.

thanks in advance.

9,526 Points
2015-11-13 11:10 am
Hello Vinay,

This generally goes beyond what we can help with but what is the full error you are getting with your application?

Best Regards,
TJ Edens
n/a Points
2016-01-20 12:58 pm

how to register to Inmotion hosting ??

already many times I tried but could not get in!

32,263 Points
2016-01-20 1:12 pm
Hello Adnani,

If you're trying to register into the Support Center website, then this link will take you through the registration. If you're having problems still - please provide the registration name you're using so we can investigate.

If you're referring to a specific account on InMotion, you need to contact support or customer service to create an account with InMotion Hosting. The subscription creates an Account Management Panel (AMP) account.

If you have any further questions or comments, please let us know.

Arnel C.
n/a Points
2016-01-20 4:02 pm

I currently have 2 AMP Log ins (by accident) one is for my domain and the other has my DNS hosting on it - can I combine these? I'm trying to update my DNS settings also.




32,263 Points
2016-01-20 4:58 pm
Hello Catherine,

Yes, the accounts can be combined. Simply call into Customer Service and they can take care of that for you very quickly.

If you have any further questions or comments, please let us know.

Arnel C.
n/a Points
2016-01-25 7:10 pm


Since joining you guys I have ran in to a couple of issues. I have whm reseller account and when accessing customer cpanel accounts via cpanel i get error.


Template::Exception:     [TYPE]=[Directory]     [INFO]=[/home/sorted/.imh: No such file or directory]     [TEXT]=[]  at line 1155.     main::cptt_exectag("/usr/local/cpanel/base/frontend/paper_lantern/php/"...) called at line 5572     main::_parse_auto_template("/usr/local/cpanel/base/frontend/paper_lantern/php/"...) called at line 5417     main::run_standard_mode() called at line 838


I have also got 3 sites on my whm server and these are sometimes producing timeout errors.


  1. OS- Windows 10
  2. Browsers- Chrome, internet explorer and Fire Fox developer’s edition.
  3. Security - Eset business security
  4. All systems up to date

Time outs occur also when pinging website. I also notice the server is slower than my previous supplier, they did not have SSD drives.


I also notice the SWAP is 100% and is on critical status, this has happened to me before with other supplier and produced slow server.

36,928 Points
2016-01-25 7:42 pm
Hello David,

This appears to be an account specific situation. You will want to contact our Live Support and have them take a look at your specific settings.

Kindest Regards,
Scott M
2016-02-24 10:26 pm
my website is down,I can not open my website.
22,952 Points
2016-02-25 11:06 am
Hello tonygann,

Thank you for contacting us. We are happy to help you troubleshoot your site, but will need some additional information.

What happens when you attempt to access your site? Do you get an error?

Thank you,
2016-05-27 6:40 pm
RE: Dedicated Server Account Move Complete - nedcoe5 - InMotion Hosting, Inc.
Please note that this will result in no downtime for your site as we will leave your account active on the old server for 24 hours to allow for propagation.


Please leave the old server ( up for the time being otherwise is to not going to work at all this weekend.
There is no way the new server is going to work as it is right now there are a lot of custom linux files missing. Plus the orders received today are not in the db on the new server. We will notify you when we no longer need the old server after we switch the dns at godaddy next week.

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