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In this tutorial, we’ll show you how to set up MS Outlook 2007 to check your email. Outlook 2007 will allow you to send and receive emails from your desktop without logging into webmail. You must have an email account already created in cPanel to do so. If you have not done so already, please refer to our tutorial on creating email accounts in cPanel.

  1. Open Microsoft Office Outlook 2007 on your local computer
  2. Go to Tools -> Account Settings
  3. Click “New” in the upper left corner
  4. Select the “Microsoft Exchange, POP3, IMAP, or HTTP
  5. outlook2007_1

  6. Click “Next” in the bottom right corner
  7. Enter the details in each field on the screen


    • Your Name: This is how you want your name to appear in emails
    • E-Mail Address: this is your full email address
    • Password: Enter in the password for this specific email account
    • Re-Type Password: Enter the same password as above
  8. Check the box next to the option to “Manually configure server settings or additional server types” and click “Next” in the bottom right corner
  9. outlook2007_5

  10. Click “Next” on the next screen displayed to start configuring your server settings
  11. outlook2007_6

  12. Fill in the fields on the screen


    • Account Type: Select POP3 or IMAP if you’re not sure of the difference please see our article on POP3 vs. IMAP
    • Incoming Mail Server: enter (be sure to replace with your actual domain name)
    • Outgoing Mail Server (SMTP): enter (be sure to replace with your actual domain name)
    • User Name: Enter in the full email address
    • Password: Enter in the password for that specific email address
    • Check the box next to “Remember Password
  13. Click “More Settings” in the bottom right corner
  14. On the “General" Tab give your email account a name such as “work
  15. outlook2007_8

  16. Go to the “Outgoing Server” Tab and make sure to check the box next to the option “My outgoing server (SMTP) requires authentication" and be sure the radio button is checked next to “Use same settings as my incoming mail server
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  18. Click on the “Connection” tab and select the type of internet connect you are using. Then click “OK” on the bottom right of the popup (most customers do not need to do this step)
  19. outlook2007_10

  20. Click “Next” and then click “Finish” to complete the email account set up
  21. outlook2007_11

Your email account set up is complete. For more information on making changes to settings or troubleshooting email issues, please see our Support Center Email section for more information. If you find you need further assistance please feel free to ask a question on our support center website.

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Related Questions

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2012-09-26 11:54 am
When I follow these directions for Outlook 2007 using IMAP, my Outlook 2007 ends up with 2 structures. I have a Personal Folders section with an empty Inbox, but items in my sent box. And a separate section that has only my inbox, and that inbox has my email. There should only be 1 inbox, what is going on?
20,863 Points
2012-09-26 12:29 pm
Hello ddynamics,

That is due to your Outlook having the default delivery location set to your local computer. You can set that location to be the server inbox, I believe you can do that in the following location:

Tools-> Account Settings-> Change Folder

(I do not have a copy of Outlook for confirmation)

This will allow your outlook to use the server Inbox instead of the local one.

Best Regards,
Scott M
2012-09-26 12:44 pm
Sorry. That did not help. In Outlook 2007 that path of options you gave (from Google I assume) does not exist. The only Folder option I found is Tools -> Account Settings -> Change -> More Settings -> Folders tab. But that only lets you change the Sent folder.
2012-09-26 12:48 pm
I just found this Microsoft site link.

Turns out this behaviour is by design for all versions of Outlook using IMAP. So I guess I live with it.
20,863 Points
2012-09-26 12:57 pm
Hello ddynamics,

Thank you for the link, I will save that for future use in future questions and possibly a new article.

Best Regards,
Scott M
n/a Points
2014-02-28 5:36 am


      One of my team member getting double mails every time in inbox. I have cross check every thing which you mention above. No visus found in that pc . Please let me know how I can resolve the issue.

10,022 Points
2014-02-28 8:44 am
Are they using POP or IMAP? Do they see the emails twice within webmail as well? Are they using multiple devices to check their email?
n/a Points
2014-02-28 9:04 am

Thanks for quick response They are using POP and  there is only single mail showing in webmail but in outlook 2007 they got multiple mails and they are using dedicated PC for mail.

10,022 Points
2014-02-28 9:12 am
It certainly seems as if the mail client is pulling the messages down, then duplicating them after they are saved on your computer. Without looking directly at your Outlook configuration, I am unsure as to what exactly is causing it, but I recommend looking over all of your settings, and possibly removing and then re-adding the account to the client. Be sure that you back up your emails before you remove it if you do this as it will cause emails to become removed.
n/a Points
2014-03-03 1:58 am

Thanks for reply, Problem is resolved after upgrade 2007 to 2010 and now everything is working.

n/a Points
2014-03-26 4:26 pm

hi, i just got outlook 2007 used to have outlook 2003 for my job, when i view an email, and i delete it, it does not go directly to next email, how can i change setting so i can view, delete and view next email automatically.


9,968 Points
2014-03-26 4:57 pm
Hello John, and thank you for your comment.

In Outlook 2007 if you would like the behavior changed after you delete a message this can be modified by going to Tools > Options... in the menu. Beside the very first section for E-Mail, click on E-mail Options....

At the very top you should see After moving or deleting an open item:, and here you'd want to select the option Open the previous item from the drop-down. Then simply click on OK to save the setting.

Please let us know if you had any further questions at all!

- Jacob
n/a Points
2014-04-04 12:27 pm


9,968 Points
2014-04-04 12:54 pm
Hello again John,

No problem at all, glad that fixed your problem! Thanks for letting me know that does work, I'm sure it will come up again down the road with another user.

- Jacob
n/a Points
2014-04-04 3:57 am

Task ' - Receiving' reported error (0x80042108) : 'Outlook cannot connect to your incoming (POP3) e-mail server. If you continue to receive this message, contact your server administrator or Internet service provider (ISP).' HOW TO Salve This

10,022 Points
2014-04-04 9:55 am
It sounds like you may just have some incorrect settings defined there. Be sure to check over all of your settings and that they match the settings provided within the Gmail POP documentation.
n/a Points
2014-06-02 6:08 pm

I'm trying to configure an email account on outlook 2007.

All the information are entered correctly .But (IMAP) "the connection to the server failed" is the message i'm getting while testing the connection.

Outlook is also not able to connect to my outgoing email server.

At the same time my emails goes to my webmail account.But when i tried to login to my webmail account through google,it also could not connect.

Please help....

9,968 Points
2014-06-02 6:27 pm
Hello Atul, and thanks for your comment.

How are you trying to login to webmail? Are you going to your domain name followed by /webmail such as

If you aren't able to login to webmail, chances are a desktop email client isn't going to work either. Because they both use IMAP in order to connect to the server and get messages.

In order to help you troubleshoot this problem, we'd need a bit more information from you. Such as the email address you are trying to connect with, and the mail server you are currently trying to use. If you'd like to go ahead and reply to this comment with that info, we can keep that info private and try to find out for you what's wrong.

It sounds like the address you're using to access your mail is incorrect, so please double-check your email settings to make sure they are correct.

- Jacob
n/a Points
2014-07-04 1:02 pm

Just set up outlook 07. How can I just view one of the email accounts and not all email from my account and my wife's. Currently the emails are showing up grouped as one.  There are already two separate accounts. Thanks

9,968 Points
2014-07-04 1:53 pm
Hello John,

If you want to manage 2 separate email accounts in Outlook 2007 you have two options.

1. Create two different profiles, one for each mail account.
2. Add both mail accounts to one profile, then setup email filters to move them to separate folders

Please let us know if you had any further questions at all.

- Jacob
n/a Points
2014-08-05 8:59 pm

After using live.mail for years, I set up Outlook 2007. As a result all of my old emails disappeared from live. Is ther any way to have the emails appear in both live and Outlook.

11,000 Points
2014-08-05 9:51 pm
Hello Jim,

Thank you for your question. The best options may be to setup both accounts using the IMAP option. By default, IMAP leaves the emails on the server, so you will see the same INBOX in both Livemail, and Outlook 2007.

If you have any further questions, feel free to post them below.
Thank you,

n/a Points
2014-08-26 5:07 am

Thanks alot. The instructions are very helpful.

n/a Points
2014-09-01 3:26 pm

My outlook 2007 is set up with 4 email Pop/smtp accounts working fine for a number of years

However Friday 29/8/14 outlook indicates (xx of xx) emails coming in but nothing in the Inbox, where have they all gone to I cannot find them even having removed and reloaded Office from the system

The PST file shows 300kb of emails this has also been repaired.

Please help

20,863 Points
2014-09-02 1:59 pm
Hello mk,

What do you see in the Inbox when you log into the webmail directly? Do you see the emails that are not showing?

Kindest Regards,
Scott M
n/a Points
2014-09-03 10:58 am

Thanks for your quick response, broken fles on Outlook.PST and Archive.PST

Spam filter was deleting emails corrupt files in windows 7 folders also broke Dreamweaver so it was a busy Weekend, but appears to be OK now

Many thanks for reply again


n/a Points
2014-09-12 2:03 am


i followed the instructions but when i configured two more accounts no mail recd or sent

i m worried help

11,000 Points
2014-09-12 9:48 am
Hello adhar,

Thank you for your question. First, I recommend checking your email settings, just to make sure there aren't any typing errors.

We are happy to help, but will need some additional information.

What happens when you try to send/check your email?

Do you get any errors?

Have you tried to send a test message to an outside email address? What happens?

Feel free to post any additional questions below.

Thank you,
n/a Points
2014-11-05 2:13 am

hai i am using ms outlook 2007  i cant send the mail to my fiends.....once i send my goes to out box...what i do now .how can i resolve yhis


11,000 Points
2014-11-05 9:36 am
Hello ranjith,

Thank you for your question. We are happy to help, but will need some additional information.

Is this your first time setting Outlook up, or was it working previously?

Have you confirmed your email settings are correct? If you are hosted with us you can view your email settings at any time.

Have you tried restarting Outlook?

In case an outgoing email is stuck, have you tried deleting all outgoing emails, then attempting to resend one.

If you have any further questions, feel free to post them below.

Thank you,
n/a Points
2014-12-09 1:50 pm

Switched to port 587, but still having issues sending the mail. Mail comes, bu does not go out. ERROR:

Send test e-mail message: Your outgoing (SMTP) e-mail server has reported an internal error. If you continue to receive this message, contact your server administrator or Internet service provider (ISP).  The server responded: 503 Valid RCPT command must precede DATA

10,022 Points
2014-12-09 1:55 pm
This is typically caused by your mail client not fully authenticating as the user. To resolve the issue, follow the steps in our article on email authentication in Outlook.
n/a Points
2014-12-09 1:59 pm


Thnaks, but that is set up correctly. I went over set up a few times to be sure. I had this set up before, but had to wipe out the computer and starting fresh. No luck with outgoing mail so far. Any other ideas?

10,022 Points
2014-12-09 2:01 pm
If you are certain that everything is configured correctly, you may need to contact technical support for further assistance.
n/a Points
2014-12-17 2:31 pm

This issue about made me fall apart recently. Relized the solution to all of the weird functionlity was to set it up as a POP acct vs. IMAP

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