InMotion Hosting Support Center

You have access to change the nameservers of any domains registered with InMotion Hosting. You can make any changes to the nameservers in your Account Management Panel (or AMP).


Since changing nameservers is a DNS change, it can take up to 24 hours to propagate.

InMotion Hosting Nameservers for Shared/VPS/Dedicated:

NameServer NameIP Address
ns1.inmotionhosting.com74.124.210.242
ns2.inmotionhosting.com70.39.150.2

If you have a Reseller account, use the following Nameservers:

Reseller NameServer NameIP Address
ns1.servconfig.com216.194.168.112
ns2.servconfig.com70.39.146.236

Changing your Nameservers in AMP

  1. Login to AMP.
  2. On the main menu, roll your mouse over Domains and click Manage Domains.
  3. Next, select the domain that you want to make the nameserver change for.
  4. Click the Point your domain link.
    Updating Domain DNS
  5. Finally, enter your primary and secondary nameservers. Remember that you will always need to enter two nameservers. Once you are done, click Submit.


    You will then see a message stating "Your request has been completed"

Since changing nameservers is a DNS change, it can take up to 24 hours to propagate.

Important! Important! If you are only pointing your domain to your server IP address, you will need to do this where the nameservers point. If you are pointing your domain from our server to another server and wish to keep the nameservers pointing to ours you can edit the DNS zone A record. This is common for those with accounts at Weebly, Blogger, Squarespace etc.

n/a Points
2014-11-13 8:18 pm

I'm trying to change my nameservers to point to cloudflare. I can't seem to find where to do that. In the AMP, it says I don't have any domains to manage.

Please point me in the right direction.

Staff
28,890 Points
2014-11-13 8:45 pm
Hello Tony,

Thank you for contacting us. If you purchased the domain under a different email address, it's possibly in a separate account. You would have to login to with that email address to manage the domain. Live Support would be happy to help you look your account up as well.

If you are not sure where you purchased your domain, the Registrar is listed in the WHOIS information.

If you have any further questions, feel free to post them below.

Thank you,
John-Paul
n/a Points
2015-02-02 3:11 am

Thanks buddy for the detail information, helped me setup the nameservers quite easily.

 

Regards,

Satta Matka

n/a Points
2015-06-12 2:02 am

When trying to change nameserver, I got this error message:

There was a problem with processing your request. Ensure that the nameservers you are trying to set have been created. If they have not, you can go here to do so.

How can I change it? Thanks.

Staff
28,890 Points
2015-06-12 2:42 pm
Hello Tony,

Thank you for contacting us. Unfortunately, this is a known bug in AMP currently. Please submit a ticket to Live Support with the nameservers included. They will make the change for you, and email you back to confirm.

Thank you for your patience, while our development team works on a solution.

John-Paul
n/a Points
2015-09-24 7:13 pm

I am trying to change the domain name from all lower case to upper case letters.  I found what I think are the correct instructions, but it is telling me to remove my "cancel my domain privacy", make the changes then add domain privacy back.  Will the system charge me again for doing this change?  Maybe I am misunderstanding what I need to do.  Thanks for your help!

Staff
28,890 Points
2015-09-25 9:03 am
Hello LEE,

Thank you for contacting us. I recommend contacting our Billing department, if you want to change your bill item to upper case.

But, keep in mind domains/URL's are not case sensitive, meaning it will not change the way it displays in a browser.

Thank you,
John-Paul

2015-10-31 7:35 am
For resellers, is it possible to set custom name servers like ns1.myreseller.com and ns2.myreseller.com?
Staff
28,890 Points
2015-11-02 11:58 am
Hello elaineaqs,

Thank you for contacting us. Here is a link to our guide on Using Custom Nameservers as a Reseller.

Let us know if you have any further questions.

Thank you,
John-Paul
n/a Points
2015-11-26 6:47 pm

HiIs it possible to use multiple DNS Providers on a shared hosting:

something like this:

1- inmotion

2- inmotion

3- NSone

4- NSone

Staff
28,890 Points
2015-11-27 12:06 pm
Hello,

Thank you for contacting us. Yes, it is possible, but is not a common setup. It can create issues, since visitors may be resolving to different servers.

If you have any further questions, feel free to post them below.

Thank you,
John-Paul
n/a Points
2016-04-29 3:51 am

I followed the vanity nameservers article, and created two A records for my domain manxin.info.

Then I followed this guide, changing the nameservers to the newly created ns1.manxin.info and ns2.manxin.info

I received error "There was a problem with processing your request. Ensure that the nameservers you are trying to set have been created."

Is it a bug in AMP as mentioned in previous comment, or did I do something wrong?

Staff
10,077 Points
2016-04-29 10:02 am
Hello Woolong,

This may have been due to the AMP not able to ping the nameservers at the time when you were making the change. I would suggest to try again and if it still fails, please contact our support department as they can manually make this change.

Best Regards,
TJ Edens
n/a Points
2016-06-30 7:36 am

Hi,

I have a Pro Plan account and I Just registred two domain names, the two domains are pointed to my account nameservers but still can´t ping the domain names. The 2nd question is can I manage the two domain from separate cpanel.

Thanks

Staff
28,890 Points
2016-06-30 6:27 pm
Hello Abdelaziz,

Thank you for contacting us. Ensure you have added the domain to your cPanel (or created cPanel accounts if you have a VPS/Dedicated/Reseller account).

Alternately, you can purchase multiple hosting accounts to have separate cPanels.

Thank you,
John-Paul
n/a Points
2016-06-30 4:41 pm

I pointed my DNS from GoDaddy to ns.inmotionhosting.com and ns2.inmotionhosting.com

I think it's been around 24 hours.  I'm still not seeing our domain, just the IP numbers.

The domain is jailhousebrewing.com

Thanks,

Jim

Staff
28,890 Points
2016-06-30 6:32 pm
Be sure you have added the domain to your cPanel (or created cPanel accounts if you have a VPS/Dedicated/Reseller account).

Thank you,
John-Paul
2016-07-17 11:33 am
Hey John,
Thanks for the video,
can i use multiple servers in my account? CloudFlare give me the new nameservers, so can i update these servers into Primary and secondary or write these into these into new nameservers.
Staff
28,890 Points
2016-07-18 2:09 pm
Yes, just replace the existing nameservers records, and enter your cloudflare nameservers as described above. There is also some additional information on our Setting Up Cloudflare with your website article.

Thank you,
John-Paul
n/a Points
2017-01-06 8:52 pm

Hi John.  How and what setting can I change so that I point my domain so that it redirects to my facebook page? I'm not a techy and I do not have a hosting plan with you so I cannot access the cPanel.

 

Staff
43,758 Points
2017-01-09 2:25 pm
Unfortunately, you cannot redirect a domain name directly to a Facebook profile.
n/a Points
2017-03-21 5:14 pm

hi, i just bought my domain, however I would like to change the name, I just want to add (www.) at the begining, yes I did not add it before. Can you please tell me if it is possible to do it?

thanks!

Staff
8,740 Points
2017-03-21 5:21 pm
No worries. You don't need to change the domain name. This is done through the programming of the site itself. You can merely force your site to use www instead of non-www. Both will work with any domain.
n/a Points
2017-06-11 2:40 pm

Hi,

I am trying to change my Domain Nameservers from whereever it should be, to inMotion hosting following the steps you indicate in this page and in the step 3 here is what I get,

You do not have any domains to manage.

RELATED ITEMS:

Purchase a new domain

Transfer a Domain

Since this point I do not know where to go for.

Staff
43,758 Points
2017-06-12 12:35 pm
This guide is specific to domains that we are managing for you. This means the domain would have either had to have been purchased through us, or have transferred to us. While you can still change the name server information for the domain, you just have to log into the current domain registrar to do so.
n/a Points
2017-07-20 11:40 am

I purchased a domain from InMotion Hosting a few months back,  However, I need to transfer/point to another hosting site.  Will following the instructions above allow me to do this via AMP?

Staff
28,890 Points
2017-07-20 12:54 pm
Yes, pointing your nameservers in AMP will cause your site to resolve to the new hosting site. If you want to transfer the actual domain registration, you can Transfer a Domain away from OpenSRS.

Thank you,
John-Paul

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