There are many times it can be helpful to have your account's Technical Details. Fortunately, it's quite easy to obtain this information from within your Account Management Panel (AMP).

Here is a list of information that can be viewed here: Type of hosting plan you have, Primary domain name, cPanel username, Server name, Hostname, Temp. URL, Temp. cPanel URL, Temp. Webmail URL, control panel URL, Webmail URL, Nameservers 1 & 2, and the IP addresses for the nameservers.

How to View Your Technical Info:

  1. Login into AMP.
  2. On the AMP home page, click the button titled Account Technical Details.


    You will then see your Account’s Technical Details, it will look like this:

Congratulations, now you know how to view your Technical Information in AMP!

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Related Questions

Here are a few questions related to this article that our customers have asked:
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2013-01-09 3:33 pm
I do not have the branding icon under perferences, why not?
Staff
9,968 Points
2013-01-09 3:43 pm
Hello dacusgroup, and thanks for your question.

Can you please elaborate on what you're talking about? When logging into AMP (Account Management Panel), there is not a Preferences section, and I'm not sure what you mean by a branding icon.

This article focuses on looking at the technical information for your account from within AMP. Were you possibly referring to your own website, or possibly cPanel? Please let us know what you're trying to do and we'll try to assist you.

- Jacob
2013-11-25 2:22 am
Hi guys, can I use a temporary URL for an add-on domain?
Staff
9,384 Points
2013-11-25 9:43 am
You can indeed use your temporary URL to access your addon domain. As addon domains are placed within a directory in your public_html directory, you would access it as another folder after your temporary URL such as the following example:

http://ecbiz108.inmotionhosting.com/~inmoti6/addondomaindirectory
n/a Points
2014-07-17 5:20 pm
How about actually having a search that shows which domain is hosted on which server?

Also, while we are on the subject....how long is the maintenance (and subsequent repair) going to take on biz112? You know, it's not like people actually are looking to conduct business and get emails on their accounts.......oh, thats right, YES, YES they do want to conduct business in the middle of the day on a Thursday!
Staff
17,716 Points
2014-07-17 6:14 pm
Hello T Eternus,

I can understand the frustration with the Biz112 server issues. Unfortunately, there is no ETA at this time as this type of emergency maintenance does require some time. This was not a planned event and they are working to rectify the issue as soon as possible. Please see the Emergency File System Recovery on Biz112 announcement for further detail.

Regards,
Arnel C.
n/a Points
2014-08-06 4:50 pm
Simple and to the point.
n/a Points
2014-09-08 11:37 am

I've been unable to connect, having DB issues (MySql) on ecbiz111

Staff
20,113 Points
2014-09-08 12:30 pm
Hello Vladimir,

I checked with the Systems team and they are not seeing any issues on that server with teh MySQL services. Please let us know the details (error messages, etc) here and we can perhaps assist.

Kindest Regards,
Scott M
n/a Points
2014-09-10 3:15 pm
Very well put together and easy to understand.
n/a Points
2014-10-02 12:43 pm

Hi,

I'm having issues on ecbiz97, my whole site lags, extremely slow when browsing through woocommerce http://capoproductionsmusic.com/product-category/cinematic-and-piano/

Staff
9,384 Points
2014-10-02 1:47 pm
It appears that the issue is being caused by the page's name to fully load the audio file to the user's browser before fully displaying the item, and continues to do so with the next item, and so on.

My recommendation would be to delay the loading of any of your audio files until the user has click on the Play button or offload that to a service that is better suited for streaming audio such as Soundcloud.

Once your site is no longer fully preparing the audio files before continuing to render the page, your site will be much faster.
n/a Points
2014-10-02 1:59 pm

Hi Jeffma,

I disabled the plugin that plays the audiofiles and I'm still having the same issue, I don't see how it can still be causing the slowdowns if the audiofiles aren't there anymore?

Staff
9,384 Points
2014-10-02 2:43 pm
Something is loading on each of the products int he listing that is taking a significant amount of time to process. I'm looking deeper into the issue now and will be back to you as soon as possible.
Staff
9,384 Points
2014-10-02 3:12 pm
It seems to be directly related to the theme you are using and how it aggregates and presents data. Upon activating the Twenty Fourteen (the default WordPress theme), the page loads nearly instantly. I do see that there is a theme update available for your current theme in which you may want to update as it may resolve the issues. Outside of that, you may want to talk to the developer of the theme for more information on it. It does, however, appear to be directly related to your theme.

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