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While the default PrestaShop 1.6 theme is fantastic, some merchants want to customize their site even more with a different theme. Most themes for PrestaShop cost money but there are a few free ones out there as well. Whether you have a paid theme or a free one, installing it is the same. This quick guide will show you how to find and install a new theme for your PrestaShop store.

How to install a theme in PrestaShop 1.6

Installing a theme for your store involves a few steps.

  1. First, you will need to find and download a theme to your local computer.
  2. The next step would be to use the PrestaShop back office to install the theme.
  3. Finally, you will activate the theme within the back office.

Find and download a theme

PrestaShop has many themes to choose from. Most are designed around specific niches, such as Jewelry, Art, or Sports. Others can fit into many categories as they are more generally designed. While there are no specific categories for the more vague ones, they will be found in all categories for which they are relevant.

To find your new theme, visit the PrestaShop theme download page. From here you can select themes by category using the checkboxes on the left hand side. Out of the search results, you can sort them based on name, popularity, or even price. After finding your desired theme, click on the More Details button to open up the download page. Once at the details page, click on the Download button to save it to your local computer. If your selected theme is a paid theme, you will see a Add to Cart button.

Note: If you are not logged into the PrestaShop site, you will see a Register to Download button instead. You will need to login (register if needed) in order to download or purchase your theme.

Installing the theme via the Back Office

Once the theme has been downloaded to your computer, you are now ready to install it to PrestaShop via the admin dashboard.

  1. Log into your PrestaShop 1.6 back office.
  2. Using the left hand side menu, click on the Preferences link and then the Themes option.
  3. This leads you to the Theme page. Click on the Add New Theme button found at the top right corner.
  4. From the Import Theme page, use click the Add File button in the Import from your Computer section. This allows you to select the file you downloaded earlier from your local computer.
  5. Once you have added the file, click on the Save button in the lower right corner of the section.

Activating themes in PrestaShop 1.6

After your theme has been installed you will be taken back to the main Theme screen. You will see the themes listed at the top of the screen. This listing gives a summary of several features of all installed themes. These can be used for comparison in deciding which theme to make active. Below this area is a thumbnail of each theme. The active theme will have a selected radio button. To activate a different theme, simply select the radio button next to it's name.

After selecting the new theme, click the Save button. You can then visit your site and see the new theme in action.

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Related Questions

Here are a few questions related to this article that our customers have asked:
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Prestashop new install questions.
Bad Configuration File, theme installation
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n/a Points
2014-04-30 12:36 pm

Hello,

    Please give a hint on why do i get the message "Bad configuration file" after i choose a zip file for installing a presta theme? It should not appear regardles of the theme; by the way, i tried to add a zip for a presta 1.5 theme.

I really need an answer.

Best regards !

Staff
9,968 Points
2014-04-30 2:57 pm
Hello Mary, and thanks for the comment.

Where did you download the PrestaShop theme from that you are trying to install and get the Bad configuration file error?

If you are trying to install a PrestaShop 1.5 theme the steps are a bit different. You'd want to extract the files in the theme's .zip file onto the server into the /themes/ folder in order for PrestaShop to be able to read it.

- Jacob
n/a Points
2014-06-11 7:06 pm

I've tried a lot and nothing seems to work, I instaled a theme called aries bought on themeforrest. It kind of shows up after instalation/activation but ther is no home slider, no menu, no logo bar etc etc.. Ive found the main banner module (pos_slideshow) and activateted it, created a couple of slides, and npthing.. Hope you guys can help. Ive tried the developer at the site bt no reply and im really in a hurry. Thanxs

my site: www.carlex.com.mx/shop/

The demo: http://demo.posthemes.com/pos_aries/index.php

Staff
11,186 Points
2014-06-12 7:59 am
Many premium themes require additional settings that are specific to the theme to enable various options. I recommend completely following the documentation included with the theme to activate all features.
n/a Points
2014-07-02 12:01 pm

Hi,

I am using the theme default-bootstrap and am unable to change the logo, its there in the left hand top side in the back office but won't change it on the theme.  I have tried all the steps above.

Regards

Jo

Staff
29,167 Points
2014-07-02 12:51 pm
Hello Jo,

I am not sure what you mean by the instructions here having to do with your logo. Did you mean you followed the instructions from this article?

I tested according to that article on my own test account and it worked without any error. Are you getting any specific error messages when trying to do that?

Kindest Regards,
Scott M
n/a Points
2014-07-04 1:08 pm

Hi Scott, 

Many thanks for getting back to me I have tried various things but cannot change the logo, any ideas?

Regards

Jo

Staff
9,968 Points
2014-07-04 1:37 pm
Hello Jo,

When you attempt to upload your new login in the PrestaShop dashboard, do you see the preview of the image there and it's just not making it to your main site?

How large and what size and format is the logo that you're attempting to load? What exactly is happening when you attempt to change the logo, are you getting any errors?

You might want to try to go to Preferences > Performance and look to turn off any form of caching to ensure that isn't causing your problems.

- Jacob
n/a Points
2014-12-17 2:28 am

Dear Sirs developers happened with the purchase I've made please I would like to tell me what they poer'm sending several emails and I do not answer you.I adquierro with you I have downloaded the invoice and also get the module to download the template.Please help as this is for a client.

Staff
29,167 Points
2014-12-17 10:22 am
Hello Dany,

I am unsure of what you are specifically asking. Did you purchase a them or module? Are you referring to a hosting plan? We just need a bit more information in order to advise you.

Kindest Regards,
Scott M
n/a Points
2014-08-27 8:09 am

can you please tell me how to create custom theme for prestashop. i create my website in html and css now i want to convert it into prestashop. i already installed prestashop but it have default theme.

 

 

so please help me out

Staff
29,167 Points
2014-08-27 10:56 am
Hello Samar,

We currently do not have any articles on creating custom PrestaShop themes. That may be something we write in the future. Also, it will be vastly different from creating an HTML theme, as it uses abstract php code along with HTML and CSS. For now, you may find some good tutorials on sites such as YouTube.

Kindest Regards,
Scott M
n/a Points
2014-10-09 3:15 pm

I got presta 1.6.0.9

1. I got bad configuration error when installing a new free theme from downloaded ZIP file...

2. i did FTP as well with filezilla and place the new unzipped theme in the same themes directory as bootstrap  default prestashop theme but I dont see it in themes ... strange at least  presta should see this new theme?

please help

n/a Points
2015-02-06 4:12 am

CHMOD your themes folder to 777.

n/a Points
2014-10-09 3:27 pm

presta 1.6.0.9

I tried to install free elegant theme but that is for presta 1.5 . Is the theme version also part of the problem regarding bad configuration error??

Staff
26,198 Points
2014-10-09 4:37 pm
Hello Peter,

Sorry to hear that you're having problems with the theme. If you are installing a 1.5 theme on a PrestaShop 1.6 installation, then yes, you will have problems. PrestaShop 1.6's design is much different from the 1.5. Contact the theme's developer to see if you can an updated theme.

Kindest regards,
Arnel C.
n/a Points
2014-10-09 6:12 pm

presta 1.6.0.9

I tried to install free 1.6 theme sound-theme.zip. I still get bad configuration file error . can someone really help?

Staff
26,198 Points
2014-10-09 6:40 pm
Hello Peter,

Sorry you're still having problems with loading a theme. We need more details on the error you're getting when installing the theme. Where are you getting the theme from? We can look at the theme installation here if you can provide more information. If you want more information on turning on error reporting, please see Enabling Error Reporting in PrestaShop 1.6.

If you can provide is a little more information, then we can investigate the issue for you in more depth.


Kindest regards,
Arnel C.
n/a Points
2014-10-10 5:10 am

Sorry this is no help. Not wasting my time on presta. I try other shopping modules. Thank u

Staff
17,726 Points
2014-10-10 8:37 am
Hello peter,

Thank you for your comment. If you do not like PrestaShop, OpenCart is a very popular alternative E-commerce option.

If you have any further questions, feel free to post them below.

Thank you,
John-Paul
n/a Points
2014-11-13 6:29 am

After i have changed my theme will my products automatically be transfered to the new theme or do I have to upload the products again?

Regards,

Jimmy

Staff
17,726 Points
2014-11-13 10:43 am
Hello Jimmy,

Thank you for your question. When you change a theme, it modifies the look and feel of your website, but it should not make any changes to the products, etc.

This means whatever products you have added will remain in your store.

If you have any further questions, feel free to post them below.

Thank you,
John-Paul
n/a Points
2014-11-17 10:56 am

Hello,

My back office tells me that my new theme is well installed but when I go on my shop, it's a blanck page; without any code... I tried to put the previous theme and my shop came back. So I imagined that the problem comes from this new theme.

Did you ever see this problem ?

Thank you

Stéphane

Staff
17,726 Points
2014-11-17 1:12 pm
Hello Steph,

Thank you for contacting us. Often when you see a blank page an error is being suppressed, Enabling Error Reporting in PrestaShop, will allow the error to display.

Check to make sure the theme you are installing is compatible with your version of PrestaShop.

If you paid for the theme, the developers may also have a solution or workaround.

Thank you,
John-Paul
n/a Points
2014-11-18 7:10 pm

Hi all, my problem is not the same of the others....when i install the new theme appears this string 

The uploaded file exceeds 8M.

i try to configure my php.ini but isn't the real problem

prestashop 1.6.0.9

Staff
11,186 Points
2014-11-18 7:14 pm
Both PHP and PrestaShop have file upload limits, so you may just need to update your PrestaShop upload limit if you have made the php.ini changes. To do so, click on Administration, then Preferences, then got to Upload Quota. Here, you should be able to adjust any file upload limits.
n/a Points
2014-12-12 2:59 am

I am having problem displaying my theme http://www.templatem...emes/40342.html for website http://kittieswonderland.com/index.php? as we already followed all the database setup, prestashop & etc. We could get the back end running not the front end.

Staff
29,167 Points
2014-12-12 9:41 am
Hello Fahmy,

The theme you linked to is not for PrestaShop 1.6. It states it compatible with 1.4.8.x. This is 2 major versions ago, so the code may not work the same on the current version of PrestaShop.

Kindest Regards,
Scott M
n/a Points
2014-12-16 8:43 pm

Hola amigos soy Daniel y soy de Peru, tengo la duda, he adquirido una plantilla con prestashop que es esta: Template VP_Travel Responsive for Prestashop 1.6.x, pagandola con tarjeta de credito y llegando a mi correo la confirmacion de la compra, asi esta bien.

Cuando quiero enlazar el link de mi dominio me sale un error, el desarrollador me ha contestado que en si sistema no tiene registrado la compra, y eso me ha preocupado por que no se aquien mas recurrir  apesar de que le he enviado la facruta y una toma del descuento en mi tarjeta de credito. Por otro lado.La pregunta es como puedo instalarla en mi dominio que es http://voypaperutours.com/ me poidrian explicar. Por favor.ya que cuando quiewro introducir el link que te meciono no me deja me dice que hay un error.Gracias de antemano por tu ayuda.

Staff
11,186 Points
2014-12-16 8:46 pm
Unfortunately, we only provide English speaking support and your comment did not translate well so I am unable to understand it. Would it be possible to post your comment in English?
n/a Points
2015-01-02 2:11 pm

Your steps are great. please i have installed a new theme and everything went perfect but just that i want to use the product pictures that comes with my new theme instead of those of the default prestashop theme. Because my theme is install but the product pictures of the default prestashop theme is what is showing. How do i go about it?

Staff
5,224 Points
2015-01-02 6:44 pm
Hello Donald,

Can you please provide us your domain that you are working with? Also have you tried clearing your browsers cache after making the theme changes.

Kindest Regards,
TJ Edens
n/a Points
2015-02-05 10:54 am

Hi everyone.

Trying to install new paid prestashop theme but it keeps failing everytime.It weights about 30MB.

I tried to choose & install the complete ZIP file but it weights above 500MB.The template was bought from Template Monster and compitable with Prestashop 1.6

I am running PS 1.6.0.11Thank you all.

Staff
17,726 Points
2015-02-05 4:25 pm
Hello Asaf,

Thank you for contacting us. We are happy to help, but will need some additional information.

When the theme installation fails, do you get an error message? What is the error?

Have you contacted Template Monster? They may have a workaround, or solution.

Thank you,
John-Paul
2015-02-08 10:21 am
Hello all and the kind people at In Motion Hosting. I too have been trying to install a new theme - one I purchased from PrestaShop. I too get the error "bad configuration" when I try to Import from FTP. I followed all the good instructions provided by In Motion Hosting and this was successful, however gettting PrestaShop (My store) to load it doesn't work. I also get the error File (size : 41006984) is too big (max : 10485760) when Importing from Your Computer option. I've increased my ftp preferences max size to 66666666 MB. To no avail. Here's my question. Can you help? I get no response from Prestashop on my inquiries. If they allowed me to purchase a theme which is not the most current version (with proper config files).. then that's a real issue. Since they've made the Zip File for the theme so large that it cannot be unzipped by their own software, then that's really an issue. I see no way around this without some outside help. Thanks for any responses. I have spent days on this and I know I'm not stupid or anything. Thanks. Glenda
Staff
26,198 Points
2015-02-09 1:56 pm
Hello Glenda,

Sorry for the problems with the new theme. The biggest headache is that we don't have any of the paid themes, so trying to troubleshoot an issue like this is very difficult without the actual files that are involved. The first thing you can try is to change the max file upload size in the php.ini file. This article talks about the issue with WordPress, but it will also apply in this case (if you're running the program in PHP). If you need to transfer a large file into your hosting account, you can also use an FTP client. Check out Getting Started with FTP for more information.

Sorry for the problem with the new theme,but please try these options to transfer the theme over to the server and then try to install it once more.

Kindest regards,
Arnel C.
n/a Points
2015-03-03 4:39 am

When i add theme(LIngerista-themeforest) on prestashop I am always getting the message , the file is too big. I had complaint the server and they enhanced the PHP memory limit two times, then also the same error occuring, I am not able to upload file.Would you please give me an answer

Staff
5,224 Points
2015-03-03 12:18 pm
Hello Michael,

You should be able to FTP to your server and upload the template zip file to your themes directory.

Best Regards,
TJ Edens
n/a Points
2015-03-27 12:49 pm

Hello,

 

I'm trying to get a theme to detect in prestashop 1.6.0.14. I was able to get it to work a couple of days ago but had to start fresh and haven't been able to get the theme to detect. I've tried manual install, installing it through a theme installing module and through the Preferences> Themes > Add New theme > theme.zip. None have resulted in the theme being available to choose next to my default-bootstrap theme like I should be able to. I've reinstalled windows and still having the same problem. Any ideas?

Staff
29,167 Points
2015-03-27 4:18 pm
Hello Luke,

Can you provide a link to the particular theme? Also, you say you reinstalled Windows, are you having this issue with WAMP on your local computer?

Kindest Regards,
Scott M
n/a Points
2015-04-19 10:34 am

hello sir,after installing a new theme(installation completed),homepage imageslider ,LIVE EDIT,THEME CONFIGURATOR not work.

 

Staff
29,167 Points
2015-04-20 9:41 am
Hello Mukul,

Does it work if you switch back to the default theme?

Kindest Regards,
Scott M
n/a Points
2015-04-20 12:23 pm

Hi Guys,

 

I have installed prestashop 1.6.0.14 on y local server and downloaded template from this site: http://www.templatemonster.com/demo/52940.html (version 1.6.0.9).

I cannot add this template via admin panel (preferences/themes). The template is loading, website is refreshing after finish loading, and nothing is happened. No more themes is avaliable, only default theme.

Any ideaa?

Staff
29,167 Points
2015-04-20 12:33 pm
Hello Paulina,

Are you getting any error messages? Do you have error reporting turned on? Have you tried with a Free test theme?

Kindest Regards,
Scott M
n/a Points
2015-04-20 12:41 pm

Thank you Scott for your very fast response!

I don't get any error, just refreshing page ;/

Probably I haven't error reporting turn on, I just started using it, I need to fing out this option.

I have never tried before add template, I just started.

Staff
29,167 Points
2015-04-20 12:58 pm
Hello Paulina,

Try to enable the error reporting an see if that gives you an error of some sort.

Kindest Regards,
Scott M
n/a Points
2015-04-20 3:03 pm

I have already turned on error reporting but nothing appeared.

I also tried to add another free template and there is the same issue ;/

Staff
29,167 Points
2015-04-20 3:42 pm
Hello Paulina,

It does seem there may be some sort of interference. It seems you have ruled out the themes themselves. Have you attempted a fresh install of PrestaShop in a subfolder and attempted to add the theme? This can help determine if it is something in the core files.

Kindest Regards,
Scott M
n/a Points
2015-04-20 3:57 pm

Unfortunately still the same ;/

I have got installation package from this page: https://www.prestashop.com/en/download

Maybe I will try to find out some web hosting tomorrow.

Thanks for your attention and help!

 

n/a Points
2015-04-24 4:16 am

Unfortunatelly, I'm back with my problem ;/

I have installed prestaShop on remote server so you can view my page in this address:

http://paulinajonczyk.vipserv.org/prestashop/prestashop/pl/But when I try to install this template: http://www.templatemonster.com/demo/52940.html

Nothing is happened :(

It looks the same like on my local server, which I described in few comments before.

Let me know, what you need to figure it out (the best in private: paulina.jonczyk@gmail.com).I will appreciate for any help!Best regards,

Paulina

Staff
26,198 Points
2015-04-24 3:11 pm
Hello Paulina,

Sorry for the problems with the PrestaShop theme. When I look at the initial link you're providing, it appears that the theme is definitely installed, but you're still using the data from the default site. In their demo, it appears that have a different set of graphics and data. We unfortunately have no access these third party themes. You will need to contact Template Monster in order to determine what's happening when you complete the installation. They will be able to help you best in this issue. Apologies that we can't directly provide a resolution in this issue.

regards,
Arnel C.
n/a Points
2015-04-26 12:52 pm

Ok, I found out the screen, where you need to choose, which theme you need to use in your app: this choice is here => preferences -> themes -> click on advanced settings on your default theme and check proper catalog.

My website is hosted here: http://hantel.vipserv.org/prestashop/

Now I have more questions:

1) how to change main slider to have width like a page? 

2) why pictures which I added to product are still not properly loaded on page? (link is not updated after adding new pic). 

Staff
29,167 Points
2015-04-27 3:52 pm
Hello Paulina,

The slider does not appear to have a setting for width. To edit that would require editing of the source file.

As for the images for your pictures, be sure you are following these instructions correctly.

Kindest Regards,
Scott M
n/a Points
2015-05-01 12:33 pm

I moved my website to another domain: hantel.com.pl.

I decided to customize default template and now my issue doesn't appear.

I have another issue: on main hantel.com.pl website, my menu, and some data like contact number are customized by me, but when I go to some sub'page, like "O nas", my website back to default settings, like default contact number, default menu and so on.I cleared cash on ftp and inside the browser, but nothing works. Any idea?

 

Staff
17,726 Points
2015-05-01 4:07 pm
Hello Paulina,

Thank you for contacting us. Here is a link to the Official PrestaShop Designer's guide, which includes a Theme development fundamentals section.

I recommend reviewing this, as it explains in-depth how to modify a PrestaShop template.

Thank you,
John-Paul
n/a Points
2015-05-05 5:21 am

Hi

I want to use a theme by copy it in prestashop 1.6.0.14 but it has the error "BAD CONFIGURATION FILE".

Pleaes help what I can do to solve this problem

Staff
26,198 Points
2015-05-06 8:06 am
Hello Andru,

Sorry for the problems with copying the theme files. Unfortunately, you will need to consult with the theme developers or their support team in regards to transferring themes from one location to another. Most of the PrestaShop themes are paid, so it may require a key or missing file only the theme developer can identify. Otherwise, copying the default theme simply involves copying all of the files within the PrestaShop installation folder and the corresponding database.

Regards,
Arnel C.
n/a Points
2015-06-18 7:56 am

Hi,Personnally I do not have the option to upload a file from my computer. There is even a message saying it is not possible to add any theme that is not from the Prestashop Addons shop. How can we add a theme purchased somewhere else?Thank you.Kind regards,Tolga

Staff
17,726 Points
2015-06-18 12:18 pm
Hello Tolga,

Thank you for contacting us. You should be able to install a Theme, by following the guide above. Are you having trouble with a specific step?

Also, commercial themes should come with installation instructions from the creator. What theme/addons are you using?

Thank you,
John-Paul
n/a Points
2015-07-02 3:52 am

I have very recently set up prestashop 1.6 on my local computer using the default theme bootstrap. But when i try to install a new theme from the same prestashop version onto the root folder prestashop/themes, the new theme doesn't appear on the theme config page. I have tried several times but nothing. Please do help me go forwards. Thanks

Staff
26,198 Points
2015-07-02 1:16 pm
Hello Fred,

Sorry for the problem with the installation of the theme. We would need to have more information about WHAT theme you're trying to install in order to help you. If it's a theme that you purchased, you would be better served to contact the creator of the theme in order to determine the installation process and to determine what may be preventing the theme from loading appropriately.

If you have any further questions or comments, please let us know.

Regards,
Arnel C.
n/a Points
2015-07-07 10:43 pm

Hi

I have tried new theme with Prestashop. It installed successfully, but the styling won't look good as original theme, and still it has old content from the default theme.

What should I do with that?

Thanks in advace for your answer.

Best,Sokly

Staff
26,198 Points
2015-07-08 3:47 pm
Hello Sokly,

The old content will transfer into what ever them you load until you remove from the database and your own content. This requires logging into the Administrator and removing the content through categories/products, etc. Otherwise the default content will remain.

I hope this helps to answer your question, please let us know if you require any further assistance.

Regards,
Arnel C.
n/a Points
2015-07-08 10:20 pm

Hi Arnel C.,

Thanks for your answer. It is really helpful.

Anyway, is there any quick way to remove conent? It seem we need to spend a lot of time to go through each content and delete it.

Thanks,Sokly

Staff
17,726 Points
2015-07-09 3:42 pm
Hello Sokly,

Thank you for contacting us today. Here is a link to a guide in the official PrestaShop documentation on how to Delete the content of the default shop.

If you have any further questions, feel free to post them below.

Thank you,
John-Paul
n/a Points
2015-07-12 3:26 am

Hello John-Paul,

Thanks so much for your answer and kindness. Let me try it first.

Best,

Sokly

n/a Points
2015-07-12 3:31 am

Dear all,

I had one more problem with adding new theme. I imported new theme from my computer then I save it. After that it show me this error message "Server file size is different from local file size ". Did I do something wrong?

Any idea?

Best,

Sokly

Staff
29,167 Points
2015-07-13 2:14 pm
Have you checked what your maximum upload filesize setting is in the php.ini file? Have you tried increasing that?
n/a Points
2015-07-16 5:52 am

Dear all,

I am newly with prestashop.

I lost my admin password to log to backend in my local machine.

What should I do? Is there any way or command to create a new user?

Best,

Vanneth

Staff
17,726 Points
2015-07-16 12:17 pm
Hello Vanneth,

Thank you for your question. Please see our guide on How to Reset the PrestaShop Administrator Password.

If your problems persist, I recommend Changing your Admin Password in the Datbase.

Thank you,
John-Paul
n/a Points
2015-07-16 9:43 pm

Dear All,

I am a freshman with prestashop. I would like to ask all you guys about logo.

When I upload PNG image in prestashop dashboard as a logo, prestashop convert my PNG image to JPG image and it sets background color to my logo also.

Please anyone give me some solutions to solve this.

Thank in advance,

Sokeara

Staff
26,198 Points
2015-07-17 9:46 am
Hello Sokeara,

The problem you're seeing is a result of the Template file forcing the file as a JPG. Check out this post in the PrestaShop 1.6 forums. It gives you the information you need to change it.

I hope this helps to answer your question, please let us know if you require any further assistance.

Regards,
Arnel C.
n/a Points
2015-07-19 10:00 pm

Dear Arnel C,

Thanks for your answer.Currently my code is like this:<img class="logo img-responsive" src="/support/{$logo_url}" alt="{$shop_name|escape:'html':'UTF-8'}"{if isset($logo_image_width) && $logo_image_width} width="{$logo_image_width}"{/if}{if isset($logo_image_height) && $logo_image_height} height="{$logo_image_height}"{/if}/>

When I replace with this<img class="logo" src="/support/{$img_ps_dir}logo.png?{$img_update_time}" alt="{$shop_name|escape:'htmlall':'UTF-8'}" {if $logo_image_width}width="{$logo_image_width}"{/if} {if $logo_image_height}height="{$logo_image_height}" {/if} />

It must not work. The main problem is that when I upload my logo "logo.png" it automaticaly generat my file to "my-project-name-logo-1437101814.jpg "So there is no "logo.png" anymore.

I wonder why it generats my logo from png to jpg?Any more idea? Thanks in advance.

Best,

Sokeara

n/a Points
2015-07-20 12:50 am

Dear All,

I would like to ask you all help me to find a solution.

My problem is: I use Social networking block module and I added it two position(footer and header) to disply my social network, but those social networks show in footer only it doesn't show at header.

Please give me some advices or solution to solve this problem.

Thank you in advance,

Sokeara

Staff
29,167 Points
2015-07-20 4:35 pm
Hello Sokeara,

Does it work in the header if you remove it from the footer? Are there other things in the header that could be overlapping?

Kindest Regards,
Scott M
n/a Points
2015-07-21 10:22 pm

Hi Scott,

Thank for reply. Yes, of course even though I romove it from footer to use only in header it still doesn't work. I will try to do it by other ways.

Regards,

Sokeara

n/a Points
2015-07-27 12:57 am

Dear All,

I would like to ask something about homeslider in prestashop v.1.6, how can I change from right to left animation to fade animation.

I have tried to use "mode: 'fade'" to homeslider.js also but it does not work. So if anyone have some ideas or solutions please tell me.

Thank in advance,

Sokeara

Staff
29,167 Points
2015-07-27 3:01 pm
Hello Sokeara,

The image slider only allows for image sliding. It does not have an option for fading.

Kindest Regards,
Scott M
n/a Points
2015-08-05 3:25 am

Hi,

when i am applying theme in prestashop then it is not taking my themes category an products.

Staff
26,198 Points
2015-08-05 5:51 pm
Hello Billy,

Sorry for the problem with the theme. We would need to know if you're using a default/free theme versus a paid theme. If you're using a paid/custom theme, then you should consult with the developer of that theme to see what it is not affecting your products.

I hope this helps to answer your question, please let us know if you require any further assistance.

Regards,
Arnel C.
n/a Points
2015-08-07 11:04 pm

hi 

i  buy a new theme cost USD68.00 and install through preference > themes > add new theme and also using FTP filezilla. Where should the new theme will be appear in preference > themes?

Staff
17,726 Points
2015-08-10 10:14 am
Hello aman,

Thank you for contacting us. Yes, your new theme should appear in the Themes-->Preferences section.

If it does not, I recommend reviewing the installation instructions from the Theme Developer. As it may have a specific setup process.

Also, since it is a commercial theme, they should offer some Support of their product.

Thank you,
John-Paul
n/a Points
2015-08-10 3:48 am

Dear All,

I really need some help from all you guys, I want to get a list of the sibling categories of the current ones. I mean, brothers and sisters of the current subcategory in prestashop technology.

Please give me some solutions or advices to solve this.

Thank in advance.

Regards,

Sokeara

 

Staff
29,167 Points
2015-08-10 12:23 pm
Hello Sokeara,

Within the back end, clicking on the category will bring you to a page to show the subcategories for that parent.

Kindest Regards,
Scott M
n/a Points
2015-08-10 10:17 pm

Dear Scott,

Thank for your kindness replying me. May be I wrote the problem not clear for this, so let me ask again.

I suppose to display or show the siblling subcategories in content block of my website (front-end page).

Example: I have categories: Product is the parent category of category_01, category_02, category_03. Inside category_01 has category_A, category_B, category_C are a subcategory.

Current behavior:

When I click on Product the page, it shows me the list of category_01, category_02, and category_03 and when I click on category_01 it shows me its subcategories category_A, category_B, and category_C.

Behavior I want:

 

When  I click on Product the page, it should show me the list of category_01, category_02, category_03. And when I click on cateogry_01, it should show me the products of category_1, and its sybling (category_2, category_3) as the tab, so I can naviagate to category_2 or category_3 in the same page.

So how can I render render the categories in content block with above behavior?

Thank in advance for solution.

Regards,

Sokeara

Staff
5,224 Points
2015-08-12 9:06 am
Hello Sokeara,

What you are looking to be done is not offered by default in PrestaShop, however a developer may be able to create that for you or there may be a plugin that has already been published that performs what you are looking for.

Best Regards,
TJ Edens
n/a Points
2015-08-10 10:22 pm

Dear All,

I have problem with uploading image png. It always generates my png image to jpg? What should I do with this? Any idea?

I saw the answer above, but it doesn't work for me, becuase It not having problem with only Logo, but also my product image.

Thanks in advance for your answer.

Best,

Sokly

Staff
5,224 Points
2015-08-12 9:05 am
Hello Sokly,

Prestashop does not allow you to use PNG files for the logo and it will automatically convert the image to a jpg.

Best Regards,
TJ Edens
n/a Points
2015-08-12 9:14 pm

Dear TJ Edens,

Ah, I got it.

Thanks for your answer.

Best regards,

Sokly

n/a Points
2015-08-24 10:28 am
Hi there,
 
My name is Radu Cojocariu and I'm interested to get an offer from you to install this Presta Shop theme - http://addons.prestashop.com/en/apparel-shoes-templates/20072-style-fashion.html - and make the shop fully functional, secured and optimized for B2B sales. 
 
A friend of mine tried to install it but for personal reasons he can't do it any more till the end of this month, so it has to be reinstalled from the start, I think. I'll give you all the required info about the server, if agree. Therefore, can I get an offer from you for:
- installing the theme;
- customizing it and making it fully operational, optimized and secure – restricted access because the prices won’t be public, as it is a B2B online shop etc.;
- maintenance - optional;
- uploading the products - optional.
 
Please let me know the exact time of delivering the web shop fully customized and functional, if you do offer these services, of course.
 
Please reply to me by email - *email removed by moderator*.
 
Thank you,

 

Radu Cojocariu
Staff
29,167 Points
2015-08-24 4:44 pm
Hello Radu,

Unfortunately installing themes, modifying themes, and site maintenance is not within the scope of our support. We are happy to answer any specific questions you may have about installing your theme. You may want to try following the instructions above to see if they work for you.

Kindest Regards,
Scott M
n/a Points
2015-08-26 3:49 am

Dear All,

I am sokeara, I have a queston about prestashop to improve my site.

My question is: is it possible to add some fields from address.tpl into order-address.tpl?

My popurse is: In checkout process, step 03 (Address). I want this step display all fields and have the same process as "Add new address" process in address.tpl.

My solution is: I try to include address.tpl into order-address.tpl, but it doesn't show all require fields the same as the field in address.tpl

Any ideas or solution?

Regards,

Sokeara

Staff
26,198 Points
2015-08-26 12:16 pm
Hello Sokeara,

If you're trying to change a default function or template within PrestaShop, my suggestion is to first look at add-on modules that you can use. It's very likely that the change you're trying to make can be found within a module, or you may need to request PrestaShop for help with a custom modification.

I hope this helps to answer your question, please let us know if you require any further assistance.

Regards,
Arnel C.
n/a Points
2015-08-27 5:45 am

Dear Arn,

Thank you so much. I wil try to check what you mentioned.

Regards,

Sokeara

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