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Our new High Availability Cloud VPS product has a new feature called Snapshots. With this feature you can create backup of the state of your entire container, including running processes, and restore back to that point at any time. You can store Snapshots free of charge for up to 10 days from their creation date before they are automatically deleted from the system. Within these 10 days you can choose whether or not to move that snapshot into any available Long-term Storage Slot. Long-term slots can be purchased if none are available.

Additional Snapshot Fees

Long-term Storage Slots cost a pro-rated amount of $1.00 per month until your next renewal. For example, if you renew your server package every six months and you have 4 months left then you would be charged $4.00 and you would be charged $6.00 once your plan is renewed to continue using the storage slot. This fee is on a per storage slot basis. In the same situation, if you needed 3 storage slots you'd be charged $12.00 for the remainder and $18.00 once your plan is up for renewal.

How to create a Snapshot

  1. Locate the Snapshot area within your Server Management panel and click Create Snapshot
  2. Enter a name for your Snapshot and click the Create Snapshot button.
  3. You will see the following message letting you know the snapshot is being created.
  4. The page will automatically refresh and display your Snapshot.

How to restore your container from a Snapshot

  1. Locate the Snapshot area within your Server Management panel.
  2. Click the revert link to the right of your Snapshots name.
  3. A window will appear to have you confirm the restoration.
  4. This message will display letting you know the restoration is in progress. Please do not try to use any other server management tools such while this is taking place.

How to remove Snapshots from your AMP

  1. Locate the Snapshot area within your Server Management panel.
  2. Click the delete link to the right of your Snapshots name.
  3. A window will appear to have you confirm the deletion.
  4. This message will display letting you know the deletion is in progress.

Long Term Storage vs Short Term Storage

Any snapshot residing under “Free Snapshots” (short term storage) will be automatically deleted after 10 days from its creation date. If you've created a snapshot and need to hold on to it for long-term use you can easily drag that created snapshot from the Free Snapshots area to any of your available Long-Term Storage Slots.

You will not be able to move a snapshot from a Long-term slot back to the Free snapshots list after 10 days from the initial creation date, you can however permanently delete it. Deleting a Snapshot from a Long-term Storage Slot immediately makes that slot available for storage of any other snaphot residing under “Free Snapshots”.

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Related Questions

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n/a Points
2017-10-19 5:26 pm

Today when I made a snapshot of my VPS account it shut down mysqld and restarted it. However, it also shut down nginx but did not restart it! All of my wordpress sites were down after this. I had to manually log in and restart nginx from the command line. What gives?!

30,388 Points
2017-10-19 5:48 pm
Since this does not sound like typical behavior, I recommend contacting Live Support so they can look at your specific account and help you review the server logs for additional clues or errors.

Thank you,
2017-09-26 2:16 am
For example, I wanted to install node.js, npm, etc. on VPS server, then something went wrong, could it be reverted back to the time?

10,059 Points
2017-09-26 2:27 pm
Yes, you can revert to a previous snapshot.
n/a Points
2017-02-13 11:09 pm

How long is a snapshot supposed to take (wall-clock time)? I initiated one over an hour ago and the clock is still "spinning".

13,821 Points
2017-02-14 7:31 am
Snapshots only take about 30 seconds to take. If it goes longer, I'd suggest refreshing the page.
n/a Points
2016-04-18 5:20 pm


Is it possible to schedule one snapshot per day (thus keeping the last 10 days)?

10,059 Points
2016-04-19 9:56 am
Hello, J Philip. Sorry, but you can only keep one snapshot at a time unless you purchase more slots.

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