I keep getting a message which says "Something went wrong and Outlook couldn't save your account settings." How do I fix this to retrieve my email? davidblaise 5 years ago updated 3 years ago Answered With one of the email addresses setup on my shared hosting, I cannot access my email via Outlook because I keep getting a message which says "Something went wrong and Outlook couldn't save your account settings. Please try again." I have tried numerous times using the instructions provided on the Inmotion Hosting instructions. How do I fix this to retrieve my email?