Customer Conduct

Overview

In the event of a conflict between this article and the Universal Terms of Service, the Universal Terms of Service will control.

Policy

Customer Conduct

Company’s duty is to protect the health, safety, and welfare of our employees. Unprofessional conduct, threats, abusive language (including, but not limited to,  disparaging remarks regarding the sex, race, religion, or sexual orientation of our employees) and/or anything that could be considered hate speech in the course of Customer communications with Company will not be tolerated.  Persistence in these behaviors throughout the contact can and will result in the termination of that communication. Repeated offenses over multiple contacts will lead to the termination of Customer account without refund.

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