Answer

Answer
Answered

Hi Dustin, sorry to hear you are running in to trouble. Where, exactly, are you checking your mail? If you are checking via webmail, that sounds like an unusual error and I would suggest getting in touch with our 24/7 Support team to find the root of the problem. 

If you are checking using a mail client like Outlook or Mac Mail, though, your inbox may actually be full. If you set up your mail client with a POP3 connection, there's a good chance the client was set up to leave a copy of any message received on the server, even if it was deleted in your mail client. If that's the case, I'd advise logging in via webmail and clearing out unwanted messages. 

Answer
Answered

Hi Dustin, sorry to hear you are running in to trouble. Where, exactly, are you checking your mail? If you are checking via webmail, that sounds like an unusual error and I would suggest getting in touch with our 24/7 Support team to find the root of the problem. 

If you are checking using a mail client like Outlook or Mac Mail, though, your inbox may actually be full. If you set up your mail client with a POP3 connection, there's a good chance the client was set up to leave a copy of any message received on the server, even if it was deleted in your mail client. If that's the case, I'd advise logging in via webmail and clearing out unwanted messages.