Encountering issue in sending and receiving mails

Avatar
online
  • updated
  • Answered

Hello,I am unable to send or receive mails. I am receiving an error "Server error: UID Move: Internal error occurred. Refer to server log for more information"

Duplicates 1
I received the message "acces to email about to expire" I thought it was a spam ans three day after I stop receiving and sending email
Replies 1
Avatar
-1
IMH Support Agent 2
  • Answered

Hello Online,

Sorry to hear about the problems with your email.  Unfortunately, without specific account information we can't investigate the issue.  Make sure that you didn't receive any emails from InMotion that may have stated a server move.  This can affect your email depending on the settings you're using.  

Additionally, please keep in mind that the Support Center is public domain (meaning that everyone can see our posts).  You may want to contact our live technical support team for further assistance. They can investigate the issue securely and privately. 


If you have any further questions or comments, please let us know.


Kindest Regards,

Arnel C.