Hidden e-mail account

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I have ~12 e-mail accounts, but when I go to manage them in "C-Panel Email Accounts", only ten of them show up even when I ask for all to be displayed. One of them in particular, let's call it  Jx@domain "works."  Mail sent to Jx@domain is delivered to  live / working account Ax@domain. 

How do I change the forwarding for account Jx@domain so it forwards to Bx@domain inasmuch as it doesn't show up in the list of eMail accounts.

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IMH Support Agent 1
  • Answered

Hello,

Thank you for contacting us regarding the management of a hidden email account. It sounds like you may have an email forwarder setup to go from "Jx@domain" to " Ax@domain". This does not require you to create an email account.

You can edit, delete, or create additional forwarders by following this guide: 

Let us know if you have any additional questions.

Thank you,

John-Paul