My website is not working. Stuck at "loading" page. I am not able to access the frontend or backend of the website. Please help.

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Alyssa K
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Hello Kriti, 

Thank you for your question regarding loading times. Unfortunately, without additional information, it is difficult to determine what may be causing this issue. It is possible that you are having a connectivity issue between your local machine and the server itself. Alternatively, the website may not be functioning properly or the DNS may not be correctly configured to route traffic to the site. I recommend contacting our Technical Support team for direct assistance with this issue. 

Best Regards, 

Alyssa K. 

Alyssa K
  • Answer
  • Answered

Hello Kriti, 

Thank you for your question regarding loading times. Unfortunately, without additional information, it is difficult to determine what may be causing this issue. It is possible that you are having a connectivity issue between your local machine and the server itself. Alternatively, the website may not be functioning properly or the DNS may not be correctly configured to route traffic to the site. I recommend contacting our Technical Support team for direct assistance with this issue. 

Best Regards, 

Alyssa K.