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Answered

Jetpack plugin error nonce is invalid

nancyolson6 2 weeks ago in Website / Website Troubleshooting updated by Arnel C (Content Marketing Coordinator) 2 weeks ago 3

Jetpack plugin error is displaying in my dashboard "nonce is invalid".

I have tried other browsers (chrome and edge)


I believe this might be why I can't update any pages.  When I try to update a page it says "Update failed.  You are probably offline" which is obviously not the case.  My theme requires Jetpack to be installed. 

Answer

Answer
Answered

Hello nancyolson6, 

Thank you for your question regarding Jetpack. It is likely that another plugin is interfering with Jetpack. I recommend disabling any caching plugins that may be interfering with the functionality of Jetpack. 

Best Regards, 

Alyssa K. 

I have no other plugins activated.  

Hello Nancy,

When I look up that error in the WordPress support forum, they suggest clearing your browser cache. If that continues to be a problem, follow the link to the WordPress forum or go directly to the Jetpack support. They will be able to help you resolve that issue as they are the authors of that plugin.

If you have any further questions or comments, please let us know.

Kindest Regards,

Arnel C.

Answer
Answered

Hello nancyolson6, 

Thank you for your question regarding Jetpack. It is likely that another plugin is interfering with Jetpack. I recommend disabling any caching plugins that may be interfering with the functionality of Jetpack. 

Best Regards, 

Alyssa K.