InMotion Hosting wants to see all of its employees grow and succeed in their careers! We are using our Career Path spotlight to showcase some of the amazing leaders within our company by letting them tell their story about how they got their start with IMH. This week we are featuring our Manager, Mylin, who started off in an entry level position within the company. If you would like to join Mylin and build your career at InMotion Hosting, please click here. We hope you enjoy!
Hometown: Norfolk, VA
Position: Manager, Business Operations and Data Analysis
Been with InMotion Hosting since: April 2013
How have you enjoyed working in the web hosting industry since starting at InMotion Hosting?
I thoroughly enjoy it! The web hosting industry is a fast paced environment which challenges those within the industry to constantly adapt and evolve into the very best version available. It’s this challenge that has offered me a great deal of growth and opportunity to reach my current level of success; and of course continues to challenge me to further evolve and grow. Outside of fueling my professional growth, the web hosting industry has also helped me develop my confidence and connected me with extremely talented and smart individuals.
What is your current role at InMotion Hosting? What do you like most about it?
I am currently the Manager of Business Operations and Data Analysis. Within this role I manage an extremely talented team of individuals who help fuel smart business decisions through data and analysis. We are constantly looking towards how to solve operational needs which is what I enjoy most about my role – the problem-solving. Each day my team and I have the opportunity to determine how to meet various objectives by creating a new solution or re-evaluating an existing solution and improving on it.
What position did you start in with IMH? Tell us about your career growth since then.
My career with InMotion Hosting started in 2013 under the Sales department as an Account Confirmations Specialist. My responsibilities were to review all new customer accounts for legitimacy and accuracy, ensure the new account was provisioned, and most importantly offer a customized on-boarding experience to the customer. This meant ensuring that customers that were new to web hosting understood the services they purchased and that they were provided any self-service articles that would be helpful for their immediate and specific needs. From that point, I transitioned to various other departments and roles including Customer Service Team Lead, Trainer (Sales, Design, Customer Service, and Technical Support), Business Operations Analyst, and Lead Operations Analyst. All of this eventually leading up to my current role as Manager of Business Operations and Data Analysis.
Coolest gadget you own, want to own or have read about?
The technology I am most excited about would be my fleet of Google Homes. It all started with purchasing one while it was on sale. Next thing I knew, I had five. It is a pretty ‘simple’ technology for today’s standards but it’s memorable to me due to how impactful and useful it is to my day to day.
What would you like to tell us about yourself?
I enjoy learning and that motivation is what I owe a large part of my career growth and success. What I struggle with though is adhering to any form of strict curriculum – something that is quite evident once it’s learned that I’ve changed my college curriculum over ten times. My tendency to hop between topics and skills has lent itself to me picking up a wide range of skills and knowledge though, including video editing, stagecraft, AutoCAD, Spreadsheets, and storytelling. Put briefly and quoting my husband, “Cat mom voted most likely to build you a table and then proceed to challenge you to a board game set up on said table.” See what it’s like working at InMotion and all the great perks that comes with it. You can also check out our products here.