I am not able to get into the C Panel and not able to get my email , or go view Webmail. what is going on?
How would you rate the customer service you received?
Satisfaction mark by Linda Aines 4 years ago
i did call your 24/7 help service and was guided in the right direction. It seems i had changed my email password in the past few days and had not changed it on my cell phone. This was causing rejection of any attempt to get my email or open outlook. after changing the password on IPhone, all came back to normal.
Add a comment about quality of support you received (optional):
Hello Linda,
Thank you for your question regarding cPanel and Webmail login. Unfortunately, without additional information regarding any error messages you may be receiving, it is difficult for me to determine why you are not able to login. It is possible that your account has been suspended by our administrators or there may be a temporary issue with your connection to the server. For direct assistance with your cPanel and Webmail login I recommend contacting our 24/7 Technical Support team by calling 888.321.HOST(4678) or by starting a chat session via your Account Management Panel.
Please let us know if you have any further questions, we are happy to help.
Best Regards,
Alyssa K