website transfer within Inmotion

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  • Answered

I set up an account with InMotion about a year ago. I thought I was entitled to a free website transfer and that it had been done, but in checking my cPanel, I don't see the website files. I see that there is an option to transfer a website in the cPanel, however when clicking on where the website is coming from, it doesn't offer InMotion. The website is already with InMotion hosting with my old webs design person. I switched web designers and now need to move my website to my new account I created at InMotion. How do I do this if the web transfer module doesn't offer me the option to transfer from on Inmotion account to another.

Duplicates 1
Website Transfer Question

InMotion completed a website and db transfer for me. How do I access my files and database, I don't see them in CPanel. VPS1000 account

InMotion Hosting Contributor
  • Answered

Hello and thanks for asking. You can see your files using cPanel File Manager, FTP, or SSH.

How you transfer your website depends on your hosting plan and desired domain type (primary domain, addon, subdomain).

I recommend you contact our Live Support regarding your goals and we'll help you further from there.