account is brand new
domain has been transferred
email is functional
can not get filezilla or core ftp to get access to the webspace
If you have an account set up with us, you should be able to get started with FTP regardless of the domain's status. Please try this: instead of using your domain to set up your FTP connection, use your server name. Doing so will connect you directly to the server your account is on and bypass any issues with the domain.
Customer support service by UserEcho