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how long does it take for ftp access to begin

hugo lipshitz 7 months ago • updated by Ronnie H. (Content Marketing Coordinator) 7 months ago • 1

account is brand new

domain has been transferred

email is functional

can not get filezilla or core ftp to get access to the webspace

Answer

Answer
Answered
Ronnie H. (Content Marketing Coordinator) 7 months ago

If you have an account set up with us, you should be able to get started with FTP regardless of the domain's status. Please try this: instead of using your domain to set up your FTP connection, use your server name. Doing so will connect you directly to the server your account is on and bypass any issues with the domain. 

Answer
Answered
Ronnie H. (Content Marketing Coordinator) 7 months ago

If you have an account set up with us, you should be able to get started with FTP regardless of the domain's status. Please try this: instead of using your domain to set up your FTP connection, use your server name. Doing so will connect you directly to the server your account is on and bypass any issues with the domain. 

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