website’s secured domains just failed DCV

  • updated
  • Answered

I have done nothing to cause this error - 

AutoSSL did not renew the certificate for “”. You must take action to keep this site secure.

The “cPanel” AutoSSL provider could not renew the SSL certificate without a reduction of coverage because of the following problems:

IMH Support Agent 2
  • Answered


Thanks for your question in regards to the secure domain:  The domain is secured under an SSL. You can see it if you go to cPanel and then look at SSL/TLS Status. It may have taken a little bit for the cPanel to process the update.  But, it does appear to be there now.  If you continue to have problems with the AutoSSL,  please contact our live technical support team for further assistance.

If you have any further questions or comments, please let us know.

Kindest Regards,

Arnel C.