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my php code is not working..any recent updates?? my php.ini shows a date of July 2020

Gladys Aguilera 2 weeks ago in Technical Support / Website updated by Ronnie H. (Content Marketing Coordinator) 2 weeks ago 1

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Answered

Hi Gladys! Apologies on the delay, I was trying to narrow it down to something that may have caused it but nothing presented itself as a clear cause. 

Certain plugins can affect the php.ini, but the most likely guess is a change in the PHP version your site was running. Switching to another version of PHP, even if you switch back after, can sometimes reset the php.ini back to default. 


Even if it did not actually change the contents of your php.ini, the file itself may still show that recent date just because of a PHP update that went through. If you're on the latest version of PHP and automatically updated to a new release, that could explain it! 

That said, this is just a guess based on what usually causes the issue. If it continues to happen, please get in touch with our 24/7 Technical Support team for more direct assistance on your account. Hope that helps!

Answer
Answered

Hi Gladys! Apologies on the delay, I was trying to narrow it down to something that may have caused it but nothing presented itself as a clear cause. 

Certain plugins can affect the php.ini, but the most likely guess is a change in the PHP version your site was running. Switching to another version of PHP, even if you switch back after, can sometimes reset the php.ini back to default. 


Even if it did not actually change the contents of your php.ini, the file itself may still show that recent date just because of a PHP update that went through. If you're on the latest version of PHP and automatically updated to a new release, that could explain it! 

That said, this is just a guess based on what usually causes the issue. If it continues to happen, please get in touch with our 24/7 Technical Support team for more direct assistance on your account. Hope that helps!