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Answered

I lost the Boldgrid live version of my site.

alan 3 weeks ago in WordPress / BoldGrid updated by JT S. (Technical Writer) 2 weeks ago 3

Working with my WP Staging site, at some point I lost the Boldgrid live version of my site.

Can you help solve this problem?

Answer

Answer
Answered

If you're using the Total Upkeep plugin which you should have access to, I would suggest restoring a backup of your live site. If you are using a different backup system, please be sure that you have the backups you need saved (and that they will not be deleted after a set interval). Then, if you need help restoring the site, please submit a data restoration request and we would be happy to assist you with restoring the backup. Hope that helps!

Thanks,

Where do I submit a data restoration request?

Answer
Answered

If you're using the Total Upkeep plugin which you should have access to, I would suggest restoring a backup of your live site. If you are using a different backup system, please be sure that you have the backups you need saved (and that they will not be deleted after a set interval). Then, if you need help restoring the site, please submit a data restoration request and we would be happy to assist you with restoring the backup. Hope that helps!