Changing the theme for troubleshooting

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I have been advised to momentarily change my WP theme for troubleshooting an problem.  Since this will be to my live site, I don't want to lose any content.  Is there a way to make this change without losing anything already setup and once I return to the original theme, will everything return correctly.  I currently have BoldGrid's Wedge theme and was advised to change to Twenty Twenty theme.  Should I use another BoldGrid theme instead?

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anonymous
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Hello and thanks for contacting us. I recommend you create a backup in cPanel backup or Total Upkeep first. If you're not comfortable making a change recommended by our Live Support, I recommend you request further assistance from them.

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anonymous
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Hello and thanks for contacting us. I recommend you create a backup in cPanel backup or Total Upkeep first. If you're not comfortable making a change recommended by our Live Support, I recommend you request further assistance from them.