I cannot locate any emails before May 11th 2020 that I have not organized into folders. Where are they?

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Alyssa K
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Hello bob, 

Thank you for your question regarding email. Unfortunately, without more information it is difficult to troubleshoot this issue. I recommend checking your email client or Webmail settings to see if there is an auto-delete setting for certain folders. If you would like direct assistance with this issue please contact our Technical Support team and they can look into the issue further. 


Best Regards, 

Alyssa K. 

Avatar
Alyssa K
  • Answer
  • Answered

Hello bob, 

Thank you for your question regarding email. Unfortunately, without more information it is difficult to troubleshoot this issue. I recommend checking your email client or Webmail settings to see if there is an auto-delete setting for certain folders. If you would like direct assistance with this issue please contact our Technical Support team and they can look into the issue further. 


Best Regards, 

Alyssa K.