emails wont send in Outlook 2010

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Suddenly my emails won't send in Outlook 2010.  I was conversing with a client and they were receiving my emails, then suddenly my emails were getting stuck in my outbox and will not send.  I tried to send emails to other addresses and I was getting the same issue.

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Satisfaction mark by elco 3 years ago

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Ronnie H.
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In a large number of these situations, the issue turns out to be an accidental block from Fail2ban. Please try to reach your site, cPanel from the same IP address you are using Outlook at and make sure that it is not an accidental security block. 

If that does not resolve the issue, you can try checking Email Deliverability in cPanel to see if any error messages are reported that explain the problem. If neither of those point towards the problem, it can be tricky narrowing things down further so I would suggest getting in touch with our 24/7 Technical Support via chat and see if they can help pinpoint the error. 

Avatar
Ronnie H.
  • Answer
  • Answered

In a large number of these situations, the issue turns out to be an accidental block from Fail2ban. Please try to reach your site, cPanel from the same IP address you are using Outlook at and make sure that it is not an accidental security block. 

If that does not resolve the issue, you can try checking Email Deliverability in cPanel to see if any error messages are reported that explain the problem. If neither of those point towards the problem, it can be tricky narrowing things down further so I would suggest getting in touch with our 24/7 Technical Support via chat and see if they can help pinpoint the error.