0
Answered

emails wont send in Outlook 2010

elco 3 months ago in Email / Email Troubleshooting updated by Ronnie H. (Content Marketing Coordinator) 3 months ago 1

Suddenly my emails won't send in Outlook 2010.  I was conversing with a client and they were receiving my emails, then suddenly my emails were getting stuck in my outbox and will not send.  I tried to send emails to other addresses and I was getting the same issue.

Answer

Answer
Answered

In a large number of these situations, the issue turns out to be an accidental block from Fail2ban. Please try to reach your site, cPanel from the same IP address you are using Outlook at and make sure that it is not an accidental security block. 

If that does not resolve the issue, you can try checking Email Deliverability in cPanel to see if any error messages are reported that explain the problem. If neither of those point towards the problem, it can be tricky narrowing things down further so I would suggest getting in touch with our 24/7 Technical Support via chat and see if they can help pinpoint the error. 

GOOD, I'M SATISFIED

Thank you!!!

Satisfaction mark by elco 3 months ago
Answer
Answered

In a large number of these situations, the issue turns out to be an accidental block from Fail2ban. Please try to reach your site, cPanel from the same IP address you are using Outlook at and make sure that it is not an accidental security block. 

If that does not resolve the issue, you can try checking Email Deliverability in cPanel to see if any error messages are reported that explain the problem. If neither of those point towards the problem, it can be tricky narrowing things down further so I would suggest getting in touch with our 24/7 Technical Support via chat and see if they can help pinpoint the error.