My email will work on the ipad but does not work on my desktop? What should I check?

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I have set up my email in outlook on my desktop with the same settings as the mail on the Ipad.  However, I can not send or receive anything on the desktop?  Any suggestions?

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Alyssa K
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Hello Joanne, 

Thank you for your question regarding Outlook. There is likely an issue with the way the email account is configured in Outlook, I recommend reviewing the following guide for assistance with setting up your email address in Outlook:

https://www.inmotionhosting.com/support/email/outlook/how-to-set-up-outlook-2016/

If you continue to experience issues I recommend contacting our Technical Support team for direct assistance. 

Best Regards, 

Alyssa K. 

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Alyssa K
  • Answer
  • Answered

Hello Joanne, 

Thank you for your question regarding Outlook. There is likely an issue with the way the email account is configured in Outlook, I recommend reviewing the following guide for assistance with setting up your email address in Outlook:

https://www.inmotionhosting.com/support/email/outlook/how-to-set-up-outlook-2016/

If you continue to experience issues I recommend contacting our Technical Support team for direct assistance. 

Best Regards, 

Alyssa K.