Excellent Support and Guarantee
Part of our mission at InMotion Hosting is to ensure 100% customer satisfaction. So, we start by offering a satisfaction guarantee on our products and 24/7 support from a team of highly-trained web hosting experts.
Money-Back Guarantee
All our Shared Hosting plans come with a 90-day money-back guarantee. Meanwhile, Bluehost’s money-back guarantee ends after 30 days.
Our industry-leading money-back guarantee reflects our commitment to customer satisfaction. We promise reliable hosting, skilled help, and excellent service for everything we offer.
Expert Human Support
All our products include live, 24/7 expert human customer support. We keep an eye on your website and data while working on making them better so that you can rest easy.
Our web hosting experts have years of experience. Additionally, all support team members undergo a rigorous internal training program. Training covers technical subjects such as WP-CLI, Linux, NGINX, and more. Then, after 280+ hours of training, our support team is ready to give you top-notch customer service.
Community Forum
Whether you are a blogger, developer, or entrepreneur, access to a community forum allows you to connect and share your experiences.
InMotion Hosting provides a community forum that serves as another hub for problem-solving. It is a collaborative space where you can find quick fixes to technical issues and overcome challenges. Likewise, our forums help you build a support network with both our experts and fellow users.
Furthermore, the community forum promotes transparency and trust. Customers can discuss their experiences, provide feedback, and offer suggestions for improvement. This direct line of communication helps us, as a web hosting provider, to better understand your needs and tailor our services.
Similarly, Bluehost offers a comprehensive knowledge base of support articles. But, it lacks a communal environment that links you directly to our experts. Our community forums help to foster a strong sense of community and enhance our transparency with you, the customer.