Technical Support Representative Updated on May 2, 2023 by Erica 1 Minutes, 44 Seconds to Read Do you love using Linux? Do you know what a LAMP stack is and how to use it? We want you to join our Support Department as a Technical Support Representative! We are a fast-growing company with a relaxed culture, looking for talented, customer service focused technicians to join our family. Come work 15 minutes from the ocean at our Virginia Beach, VA office or hit the slopes in our Denver, CO office. New team members are offered a $1,000 Sign on bonus. As a Technical Support Representative, you will:Help our customers with their web hosting accounts via phone, tickets and live chats.Walk customers through setup of email, cPanel, and FTP clientsBe a part of a collaborative team environment where you’ll build on your technical skills to advance your careerProvide customer feedback to leaders to improve products, service, and customer satisfactionGet extra cash! If our customers leave you a compliment, we’ll give you $10 for each one! Top performers earn about $7,000 a year in kudos! So, Why InMotion?We’re not your average call center; we like to have fun while working hard. Throughout the year you will find us at team building events, participating in volunteer activities in the community, out at the Food Trucks in the parking lot, and at our Summer and Holiday events each year!Biannual Profit SharingWear jeans every dayFree weekly lunchesFree VPSOpportunities for advancement at 90 daysHealth, Dental, Vision, 401k plans, Holiday Pay, Paid Time Off What it takes:Ability to troubleshoot technical issues with a helpful attitude and friendly dispositionFamiliarity with Linux command lineExperience creating or hosting websitesWorking knowledge of cPanel and WordPress preferredHelp desk or call center experience preferred Do you feel like you need to brush up on some of your Linux or web hosting skills? We have a Technical Pipeline Program that is all online and self-paced, designed to help you prepare for our Technical Support Representative position. Apply for our VA office here:Apply for our CO office here: Related Articles ECPI Scholarship Tournament Winners Giving Back to Our Community Supporting Local Organizations Girl Scouts Earn Badges at IMH InMotion Hosting Takes the Stage at WordCamp Technical Pipeline Program Technical Pipeline Program New Year, New Career! We’re Hiring! Test Your Knowledge