I am trying to log in to my site without success. Have I been blocked by Wordfence? I cannot access my site webmail either. SOS!
How would you rate the customer service you received?
Satisfaction mark by liz_gardinergr 3 years ago
Add a comment about quality of support you received (optional):
Sorry for the issues with logging into your WordPress site or webmail. We can't directly help with login issues because our answers in the support center website are public domain. Your logins for webmail and WordPress are generally not the same. If you're having issues with logging into Webmail, then you should contact our live technical support team. They will need to verify the account and then they can easily reset the password for you. You can also get to your account using the Account Management Panel (AMP). From there access to cPanel gives you access the email accounts where passwords can be reset.You may also want to look at WordFence's documentation for this issue.
If you have any further questions or comments, please let us know.