I recently changed my primary domain on C-Panel but now I can't log in via WP-Admin on my new domain.Is there another step I need to take? if so what?

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IMH Support Agent 2
  • Answered

Hello Ericllerbe,


Sorry for the problem with the issue with logging into your WP Admin.  The change to the primary domain most likely affected the paths on your account and in turn affected your WordPress account - if it's in the same account.  I looked at your account notes and it shows that you have a ticket in place.  Our live support team can help you directly to make corrections to the paths so that you can get back into your WordPress site.

If you have any further questions or comments, please let us know.

Kindest Regards,

Arnel C.