no orders on website

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Anonymous
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Website not receiving any orders. What can I do to check the functionality of my website?

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IMH Support Agent 2
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Hello,

Sorry for the problem with not receiving any orders on your website. Without having any particular information about your website it would be hard to give you any specific information.  However, in general, if you want to make sure that your website is working properly, then you should be trying to use the functionality on your site in a test.  So, if you have an e-commerce website, then you should be testing it by purchasing something on your site.  Set up a test and if your software has a testing option, use it and see if it's working.  If it continues to be an issue, I would speak to the support team for the software you are using to see if there is an update or a bug that could be causing your ordering system not to work.


If you have any further questions or comments, please let us know.


Kindest Regards,

Arnel C.