Site Not Opening But Downloads Instead

  • updated
  • Answered

Yesterday I updated *******.com with Filezilla’s latest version. Now it doesn’t open but downloads. Can someone take a look at this and let me know what I need to do to get the website working again?


Lesner Palmer


John-Paul B
  • Answered

Hello Lesner,

Thank you for contacting us regarding your site downloading a file instead of loading. This indicates you may have a missing index file that is not loading, such as index.html, index.php, etc. This can also indicate a rule in your .htaccess file may possibly be causing this. Since this is a public forum I have marked out your URL for security purposes.

Thank you,