Run ssh-agent on shared hosting plan

Avatar
  • updated
  • Answered

I'm trying to run "git clone..." against my BitBucket repository. I need to start ssh-agent, then run ssh-add to add my private key. The output below seems to suggest that I can not run ssh-agent on my shared hosting plan? Please confirm.


$ eval ssh-agent -s
SSH_AUTH_SOCK=/tmp/ssh-SFTj141461/agent.141461; export SSH_AUTH_SOCK;
SSH_AGENT_PID=141463; export SSH_AGENT_PID;
echo Agent pid 141463;

$ ssh-add ~/.ssh/<private_key_file>

Could not open a connection to your authentication agent.

Pinned replies
Avatar
anonymous
  • Answer
  • Answered

Hello jkl980, 

Thank you for your question regarding SSH. Our Shared Servers do support SSH connections, so there is likely another issue at play here. If you would like direct assistance with your SSH connection I recommend contacting our Technical Support team. 

Best Regards, 
Alyssa K. 

Avatar
anonymous
  • Answer
  • Answered

Hello jkl980, 

Thank you for your question regarding SSH. Our Shared Servers do support SSH connections, so there is likely another issue at play here. If you would like direct assistance with your SSH connection I recommend contacting our Technical Support team. 

Best Regards, 
Alyssa K.