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Cannot access any of my sites.

jchassett818 2 months ago in Technical Support / WordPress updated by Alyssa K 2 months ago 1

I believe there was an issue with a wordpress plugin I had on my sites -- and now I am unable to access any of them. I'm really not sure what to do here. Please advise? Here is an example if I try to go to my site, it will redirect to something like this:

Answer

Answer
Answered

Hello jchassett818, 


Thank you for your question regarding WordPress plugins. It is possible that one of the plugins installed is causing this redirect. I recommend deleting the installed plugins from the WordPress site files to restore access to your site. I recommend contacting Technical Support for direct assistance with that task:

https://www.inmotionhosting.com/support/amp/how-to-get-great-technical-support/

Best Regards, 

Alyssa K. 

Answer
Answered

Hello jchassett818, 


Thank you for your question regarding WordPress plugins. It is possible that one of the plugins installed is causing this redirect. I recommend deleting the installed plugins from the WordPress site files to restore access to your site. I recommend contacting Technical Support for direct assistance with that task:

https://www.inmotionhosting.com/support/amp/how-to-get-great-technical-support/

Best Regards, 

Alyssa K.