We are not receiving the intermittent emails to web-orders

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  • updated
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We are getting intermittent emails to web-orders from orders placed on the website. Sometimes we get only a credit card verification w/o the actual order.

We need to get all emails to our [email protected] mail address. Kindly fix this issue and let me know if you have any queries.

Thanks,

Arunprabakaran M

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InMotion Hosting Contributor
  • Answered

Hello and thanks for contacting us. I recommend you ensure you're using SMTP authentication and IMAP/SSL email settings. Please contact our Live Support for further assistance as we're unable to modify accounts from this platform.