Where Do You Fit?

Considering a career at InMotion Hosting? Since 2001, we’ve built a company where talented people build meaningful relationships, develop new skills, and help businesses succeed online. Our team members are our most valuable resource, and we’ve earned Great Place to Work certification for five consecutive years based entirely on employee feedback.

We offer remote and hybrid work options, comprehensive training programs, and career advancement opportunities across multiple departments. Below, you’ll find an overview of each team and the roles that make InMotion Hosting a leader in the web hosting industry.

Technical Support

Our Technical Support team serves as the primary point of contact for customers seeking assistance with their hosting services. Team members help customers via phone, live chat, and support tickets, providing solutions for everything from email configuration and domain management to website troubleshooting and server optimization.

New support team members complete over 280 hours of training covering the LAMP stack, email systems, DNS, cPanel, and other core technologies before working with customers directly. This comprehensive program prepares you to handle most technical scenarios while building skills that translate across the tech industry.

Advanced Product Support (APS)

Our Advanced Product Support team handles complex server configurations, advanced troubleshooting, and technical issues beyond standard support scope. APS specialists work with VPS and Dedicated Server customers on server optimization, security hardening, custom configurations, and performance tuning. This team represents the highest tier of technical expertise at InMotion Hosting.

InMotion Solutions

The InMotion Solutions team provides professional services for customers who need specialized technical assistance. This includes website migrations, application installations, server optimization, and custom configurations. Team members work closely with customers to understand their specific needs and implement solutions that support their business goals.

Sales

Our Sales team helps prospective customers identify the hosting solutions that match their needs. Team members develop expertise in our full product line, from Shared Hosting for small websites to Dedicated Servers for enterprise applications.

Sales associates guide customers through selecting appropriate hosting plans, understanding technical requirements, and configuring their accounts for success. The team operates across multiple channels, including phone and live chat, with extended hours to accommodate customers across time zones.

Customer Success

The Customer Success team focuses on account management, billing support, and ensuring customers get maximum value from their hosting services. Team members handle renewal questions, payment processing, and account modifications while identifying opportunities to help customers optimize their hosting setup.

Marketing

Our Marketing team drives brand awareness and generates leads through multiple channels. Team members work on content marketing, search engine optimization, email campaigns, affiliate programs, and paid advertising. The department creates educational resources, manages social media presence, and develops campaigns that communicate InMotion Hosting’s value to businesses and entrepreneurs.

Marketing roles span content creation, demand generation, product marketing, and analytics. The team collaborates closely with Product and Sales to ensure messaging aligns with customer needs and product capabilities.

Development

Our Development team builds and maintains the tools that power InMotion Hosting’s operations. This includes customer-facing platforms like our Account Management Panel (AMP) and InMotion Central, internal tools for support and operations teams, and automation systems that improve efficiency across the company.

Developers work with technologies including Linux, PHP, MySQL, JavaScript, and various APIs. Projects range from infrastructure automation to user interface improvements, with opportunities to work on both backend systems and customer-facing applications.

Systems Administration

The Systems Administration team maintains the infrastructure that powers hundreds of thousands of websites. Responsibilities include monitoring network health, managing security, optimizing server performance, and scaling infrastructure to meet customer demand.

Systems administrators handle everything from routine maintenance to complex troubleshooting. They work to ensure high uptime, fast performance, and robust security across our data center locations in the United States and Netherlands.

Human Resources

Our HR team manages recruitment, onboarding, employee development, and workplace culture initiatives. Team members coordinate training programs like the Leadership Academy and Emerging Leaders courses, facilitate career coaching sessions, and support the peer-led committees that drive employee engagement.

HR plays a central role in maintaining the culture that earned InMotion Hosting its Great Place to Work certification. The team manages benefits administration, compensation programs, and the initiatives that make InMotion Hosting a place where people want to build their careers.

What We Offer

InMotion Hosting provides a comprehensive benefits package that includes:

• Medical, dental, and vision coverage
• 401(k) savings plan with company match
• Profit-sharing program
• Paid time off and holidays
• Community engagement time
• Wellness programs
• Professional development funds for tuition and certifications
• Remote work options

We invest in our team members through structured training programs, mentorship opportunities, and clear pathways for career advancement. Many of our managers and senior specialists started in entry-level positions and grew their careers here.

Join Our Team

We’re looking for people who share our core values: cultivating lifelong customers, caring about each other and our community, continuously improving, and having fun while doing great work.

Whether you’re interested in technical support, software development, marketing, or another field, InMotion Hosting offers opportunities to learn, grow, and make a real impact. Explore our current openings and find where you fit.

InMotion Hosting is committed to equal employment opportunity without regard to age, color, disability, gender, gender identity, genetic information, marital status, military status, national origin, race, religion, sexual orientation, veteran status, or any other legally protected characteristic.