Our award-winning technical support makes running a VPS hosting account as easy as shared web hosting. Our support staff is comprised of 100% in-house, U.S.-based technical experts. We do not outsource any aspect of our operation, so you can be sure that the level of support and service you receive is held to the highest of standards. Your support team is available 24 hours a day, 7 days a week through toll free telephone, chat and email.

We actively monitor each VPS environment to proactively resolve unforeseen issues before they affect your account. We support all the standard tools available within your cPanel/WHM Control Panel plus much more. If you need a custom configuration such as PHP4 instead of PHP5 or assistance installing modules, we can do it for you! Many changes on VPS hosting accounts are included free of charge.

For more details regarding the support included with your VPS hosting account please [ Visit Here ].

In addition to the dedicated RAM included with your VPS account, we offer Busrtable RAM for short periods of unexpected memory usage. Burstable RAM allows you to use resources over your dedicated memory allotment on a temporary basis. This keeps you protected from downtime or site slowdown if and when you receive large spikes in traffic.

With most competitors, if your VPS spikes beyond your dedicated memory, your site will stop responding or immediately be suspended. Please note that this feature is included free of charge, however consistent usage over the dedicated memory allotment may require an upgrade to a more robust package.

Just like your home or business PC, it is critical for you to have backups of your VPS server contents. We include complete account backups every 24-36 hours for accounts under 10GB. Many companies charge over $120/yr for data backups and, even after the additional fee, require you to set them up yourself.

At InMotion Hosting, account backups are automatic and completely free with your virtual private server. Our backup environment is as secure as your VPS hosting environment and data is transmitted over a secure, private network connection. Backup options are also available for accounts larger than 10GB, please call a VPS expert for options: (888) 321-4678.

Most VPS providers offer only a single data center. This means that the data that makes up your website and email could travel thousands of miles (or more) just to reach the person sitting right next to you. With InMotion Hosting virtual private servers you choose your data center location for maximum speed. For more info on the benefits of our data center locations, please see the details here.

In addition to a choice of data center locations, our network infrastructure is built with uptime and performance in mind. We utilize BGP4 Smart Routing, meaning we can switch, instantly and transparently, away from any of our bandwidth providers should they be experiencing unexpected latency or downtime. In addition to our routing technology, we have teamed up with some of the world's largest ISPs and peering exchanges to create Direct Data-Peering Connections. This means that requests for your website, or the email that you send, travels fewer network “hops”, increasing delivery speed and performance. We also only use Commercial-Grade equipment from our hardware partners like Dell and Cisco.