email settings on a third party site

  • updated
  • Answered

I was given the settings and it works great on one machine,=. When I attempted to input the same setting on a second machine I get a sending timed out error.

Duplicates 4
ssmtp.conf file to connect to
How do I find the proper servers for setting up my email accounts?
Email does not work after forwarding domain to Shopify

Hello, After forwarding my domain to Shopify's IP address, my email ([email protected]) on InMotionHosting does not work anymore. I have followed the guidance in this article, but my email still isn't working:

Can I set up email when my domain name is another vendor

Thank you for your help. Can I set up an email program (as our website is with InMotion Hosting), when my URL is registered with another company? 


In the event it's helpful, this is the response I get when trying to send an email to my inmotion hosted email account associated with this domain:

"550 Please turn on SMTP Authentication in your mail client, or login to the IMAP/POP3 server before sending your message. []:42644 is not permitted to relay through this server without authentication."

  • Answered

Hello and thanks for contacting us. If you have issues with editing DNS settings with a third party for email, I  recommend trying SSL and insecure IMAP different settings.