Getting email problem with Thunderbird

  • updated
  • Answered
I use Thunderbird as my email client.  I have done so for years.
Suddenly this morning, 20 Oct 2021 - Thunderbird can not fetch my email.
I comes up with a notice that I need to add a "Security Exception".  It also states:
"This site attempts to identify itself with invalid information."
"Wrong Site"
"The certificate belongs to a different site ..."
See the attached screen shot.

So what changed ??  
And how do I fix this ??

Image 231

Arnel C
  • Answered


Sorry for the issue with your Thunderbird client not working suddenly.  I would suggest speaking with the support team where your email is being hosted.  The SSL certificate may have changed or the server may have been updated/moved.  They should be able to help get you logged back into the proper location securely. 

If you have any further questions or comments, please let us know.

Kindest Regards,

Arnel C.