Hello, I need you to get my designer access to my account so that he can work on a website for me, if this is not possible can you give me a refund - 2 years paid in feb this year.

hazel Mclaren 1 month ago in Website / Website Design updated by Stormy Scott (Content Marketing Coordinator) 1 month ago 1

What do I give my designer, we are going round in circles, this isn't helped by lockdown as we are having to work remotely. 


Hi Hazel, 

I hope you're well. I'm sorry you've been having trouble getting your web designer the information they need to work on your website. As this is a public forum, I can't post your account information here. However, chat with one of our 24/7 live agents and they will be able to get you the information you need. 

Kindest regards,