We're Hiring! Wonderful People. Awesome Careers.

Welcome Inside InMotion Hosting!

Ever wonder what it's like to work for a company that takes pride in their work, understands the importance of excellent customer service, and recognizes that their most important assets are their team members?

Welcome to the InMotion Hosting Blog, a place to learn more about what goes on behind the scenes of our rapidly growing organization. Get to know our team through Employee Spotlights and see what happens when we're out and about making a difference in our local communities as well as kicking our feet up at company events.

Do you like what you see? Click the link below to see our current position openings!

A Day in the Life – Technical Support

Have you ever wondered what it’s like to work at a Web Hosting company? We wanted to bring you a first hand account of a day in the life of two of our Technical Support Specialists in our Customer Success department. Shehab and Jenna help our customers with their hosting accounts while consistently providing amazing customer service.

 

For this position we don’t require any degree or certifications, although they can be helpful in enhancing your knowledge. Both of these team members learned most of their technical skills on the job. 

Jenna
Shehab

 

 

 

 

 

 

 

 

 

 

 

What is your favorite part about the Customer Success Department?

Jenna:  I love the comradery. People really do come together to help each other and the world is at your fingertips here. This job is a great opportunity to grow and build yourself while also getting to help others. It’s rewarding.

 

Shehab: Being able to learn new things about web hosting and Linux! 

 

What is the most challenging part of your job?

Jenna: Sometimes knowing when to stop helping. Some things will be out of scope of support for us but many of us will still try our best to see if we can fix the issue or at least get things in working order. There are times that we have to know when to say we cannot help with this and its not always easy to find that line when you really want to help.

 

Shehab: Having to multitask and handle multiple different issues at the same time.

 

What current experience, initiative or project are you most excited about?

Jenna: I have been working on our knowledge base system which has been a working improvement. Writing, testing, and updating support related articles as well as coaching on the proper way to create and revise the articles. 

 

Shehab: I’m pretty excited about our switch over to Zendesk.

 

How do you impact our customers?

Jenna: I do my best to fix as many issues as I can. I do my best to get answers or at the very least point them in the right direction if there is something that we cannot help with. We Care for them help try to help cultivate them and guide them so that they have the opportunity to learn how to do what they wish to accomplish on their own or with our help.

 

Shehab: I try to make sure every customer gets their issue solved and if I can’t solve it, I’ll try to lead them in the right direction so that they’ll be confident enough that they’ll be able to handle the issue either by themselves or with the help of someone else.

 

What does your morning look like?

Jenna:  I wake up and get my desk set up and ready. I typically have a day in chats so I wake up and get ready and try to get some morning coffee or redbull in my system. 5 AM comes too quickly.

 

Shehab: Nothing too exciting, I wake up, get ready for work and listen to a podcast while on the way to work.

 

What do you do for lunch/break?

Jenna: Being that we are home I use my lunch to take a shower, or take a nap depending on the time. If I am in the office I would walk around, grab some breakfast, and relax in the break room. Even then I still might take a nap.

 

Shehab: Lunches in the office for me usually involve heading to a nearby fast food place like Wendys, or Smashburger and grabbing and eating lunch there. But lunches now while working from home are a bit different I usually play some games on my computer like Doom or Call of duty.

 

How do you end your work day?

Jenna: I close up shop and instantly go take a few minutes to myself and relax. My work day ends with saying goodbye to my teammates and wishing them a great rest of their day. I sometimes sit down and play video games for a bit on the Nintendo Switch to relax as well.

 

Shehab: After I clock out I’ll usually end up playing super smash bros on the

office switch for a while before heading out.

 

What are your hobbies? What do you enjoy doing in your free time?

Jenna: I like to paint, and be active. I spend time with my little ones and my friends and family in my free time. I love to cook so I am always experimenting with something new in the kitchen. If there is ever a chance to use fresh herbs and spices I will. In fact, one of my favorite things to make is Pesto from scratch.

 

Shehab: I tend to spend a lot of my free time either watching Netflix or playing Video games on my computer! I also just started getting into DnD and have been doing that pretty much every Saturday.

 

See what it’s like working at InMotion and if you would like to join Jenna and Shehab as a Technical Support Specialist, click here to learn more about our position opening! 

Summer Internship Spotlight: Sydney H.

Summer Internship ProgramSummer Internship Program

InMotion Hosting is very lucky to have welcomed a new intern through our Summer College Internship Program! The internships are designed to help students gain exposure, experience and learn about skills that they will need to succeed in their career field. Our Personal Finance Internship gives the opportunity to gain real experience in accounting methods and project management related to financial well-being. Keep reading to see more about her experience with the team so far!

 

What is your current role at InMotion Hosting? What do you like most about it?

I work with Todd B. as an intern in the finance department! I love getting to work on subject matters that pertain to exactly what I want to do in life, financial advising!

How have you enjoyed working at InMotion Hosting since starting your internship?

Since the start of the internship, everyone has been so kind and welcoming. I’ve also enjoyed having the freedom to create great content to share and receiving all the great advice I do from my supervisor!

Where do you go to school? What are you currently studying?

I proudly attend THE Ohio State University and major in Consumer and Family Financial Services and minor in Insurance!

What projects are you currently working on?

Currently I am spending my time working on a financial literacy presentation that I am so excited to share with IMH employees soon!

What are your career goals?

I plan to work for an advising firm and obtain my CFP soon. I also want to create some sort of organization that helps fund different causes that I support!

What would you like to tell us about yourself? 

I love to sing, be active in different organizations on campus and explore new places with my friends.

Partnership Spotlight: TCC

Tidewater Community College

InMotion Hosting is lucky to be able to partner with some great organizations in the community. Our Partnership Spotlight series will serve to highlight these organizations and give them credit for all they do. In our second installment we are highlighting our relationship with the largest provider of higher education in Hampton Roads, TCC! 

 

TCC has been serving the Hampton Roads community for 50 years, helping students achieve their individual goals. They offer various Computer Science and IT programs such as Computer Science, Cyber Security, Database Specialist, and more to choose from!


Below is a statement from our partner regarding the relationship we’ve built over the years.

“The partnership between Tidewater Community College and InMotion Hosting has been valuable to our students and alumni. TCC’s Career Services department and the InMotion recruiting team have collaborated for more than 10 years. Thanks to InMotion Hosting, many TCC students and graduates have been able to earn employment in areas that include Hospitality, Technical Support and Customer Service. InMotion Hosting regularly recruits from our career fairs and hiring events and provides excellent feedback to us about the applicants they’ve received. To learn more about TCC, please visit https://www.tcc.edu”


 

Over the years, we’ve had many students and alumni from TCC join our team in a variety of different roles and functions. Here is what some of our current team members had to say about how TCC had prepared them for their career.

 

Aaron DeMille

How has your experience at InMotion Hosting been since you have joined the team?

Excellent. 

What degree/program have you pursued through TCC?

I’ve not pursued a degree or certificate, but I followed the Computer Science track at TCC to learn programming.

What resources does TCC offer to help in your career progression?

Programming skills

What is your current position with the company? If you have moved to a different role since starting, what role did you start with in IMH?

Operations Support Specialist. I started out in Customer Service, and moved to Customer Loyalty in January 2019, then to Ops.

Coming from TCC, what do you think was the best thing you have learned from TCC that you applied to your position at InMotion Hosting?

Programming best practices and critical thinking skills.

What are your long-term career goals and what path would you like to grow in with the company?

I would like to work in Development and otherwise be a Developer.

 

Francesca Carey

How has your experience at InMotion Hosting been since you have joined the team?

I have a great time working here at InMotion Hosting. The people I work with are wonderful.

What degree/program have you pursued through TCC?

I’m still one Chemistry course away from getting my Associates in Computer Science.

What resources does TCC offer to help in your career progression?

Obviously my computer classes have helped me learn how to learn technical subject matter.

What is your current position with the company? If you have moved to a different role since starting, what role did you start with in IMH?

I am currently Customer Service Representative.

Coming from TCC, what do you think was the best thing you have learned from TCC that you applied to your position at InMotion Hosting?

Keep on top of your game. There’s a lot to learn in the computer industry and it is always evolving

What are your long-term career goals and what path would you like to grow in with the company?

If they will continue to keep me around, I think I will stay at InMotion Hosting for the long haul. I would like to, at some point, work in Systems.

Team Member Profile: Marvin T.

Hometown: West Babylon, New York (Long Island)

Position: Developer II 

Been with InMotion Hosting since: November 2019

 

 

 

How have you enjoyed working in the web hosting industry since starting at InMotion Hosting?

I have definitely enjoyed working in the web hosting industry since starting at InMotion Hosting! I have always been on the other side, purchasing hosting through various platforms like Amazon AWS, Liquid Web, and Bluehost, so it is interesting to see how a hosting company functions internally as well.

 

Coolest gadget you own, want to own or have read about?

The coolest gadget I own is my weighted jump rope, I have had it for 15 years and take it everywhere i go! It is great for cardio and strength training. I would like to one day own a Dodge Challenger with a hellcat engine, in super into muscle cars, I currently have a Mustang.

 

What would you like to tell us about yourself?

I am an active martial artist and I believe that discipline and respect are very important in maintaining your inner balance. I practice Jiu Jitsu everyday, and I have been training for about 4 years. In high school I was one of the top wrestlers in the state. Aside from that, I am actually very peaceful, philosophical, and curious in nature.  

 

Our Development Team currently has a Senior Software Developer position open. Join Marvin in creating, enhancing and maintaining both internal and external products! See what it’s like working at InMotion and all the great perks that come with it.   

Summer Internship Spotlight: Alyssa P.

IMH Summer Internship 2020

InMotion Hosting is very lucky to have welcomed a new intern through our Summer College Internship Program! The internships are designed to help students gain exposure, experience and learn about skills that they will need to succeed in their career field; our Public Relations Internship gives the opportunity to gain real experience in company branding and communications. Alyssa started with us when her classes ended in May and will be working with the team this summer. Keep reading to see more about her experience with the team so far!

IMH Summer Internship 2020

IMH Summer Internship 2020

 

 

 

 

 

 

 

 

 

What is your current role at InMotion Hosting? What do you like most about it?

I am the PR Intern. I love how accessible the HR team has been in helping me along with multiple projects. They have really dedicated a lot of time to making sure I get the most out of this summer. I love how I’ve been able to take charge on my assignments while feeling supported whenever I need direction.

How have you enjoyed working at InMotion Hosting since starting your internship?

I have really loved it! Everyone has been so helpful in helping me adjust to working from home. I’ve gotten to meet a good amount of team members thus far and I’m hoping to develop more relationships throughout my time here.

Where do you go to school? What are you currently studying?

I’m going into my fourth year at the University of Virginia. I am majoring in Media Studies with a minor in Social Entrepreneurship. 

What projects are you currently working on?

I am currently working on creating an Employee Value Proposition that encompasses what team members feel they get in return for working at IMH. I am also working on a Community Outreach Project where IMH plans to build partnerships with business owners in our community and a Grow With Us Campaign in an attempt to internally and externally brand the various training programs that IMH offers.

What are your career goals?

I plan to obtain my degree from UVA in the next year. My goal is to put my years of education to good use at a company that gives me the opportunity to grow both personally and professionally. I have always been interested in marketing, public relations, and strategy and I hope that the skills I’ve gained thus far will allow me to build a solid career relating to those fields.

What would you like to tell us about yourself? 

I’ve been on teams my whole life. I tried just about every sport growing up and settled on volleyball around age 9 and continued playing club volleyball into my college years. Although I don’t play anymore, I’ve gotten to stay in touch with my love for sports and I now work with UVA Athletics and Video Services doing various technical operations for sports games. I am also a waitress at a local restaurant called Trinity Irish Pub in Charlottesville. (Go Hoos!)

Ready to embark on a new career? See all position openings.

InMotion Hosting is committed to offering equal employment opportunity without regard to age, color, disability, gender, gender identity, genetic information, marital status, status, military status, national origin, race, religion, sexual orientation, veteran status, or any other legally protected characteristic.