I was adding a donations page to my website.

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  • Answered

I was adding a donations page to my website. I was the one adding new modules to my dashboard. I backed up the site before making changes and was enjoying the upgrades, including adding financial information. I wasn't "hacking" my account I was working on it and now it is locked due to suspicious behavior/hackers!

YIKES I need this page up by the weekend for a very serious corporate fundraiser Please, advise,

IMH Support Agent 2
  • Answered


Sorry for the website being locked from your access.  Without any information on the account, I can't investigate its status (if you're an InMotion Hosting customer).  Also, I'm not sure what has locked you out: plugin or hosting server security. My recommendation is to contact our live technical support team to help you determine what's caused your site to lock you out. 

If you have any further questions or comments, please let us know.

Kindest Regards,

Arnel C.