mail forwarder "untraceable route" davidtorr 6 years ago updated 6 years ago Answered I have a mail forwarder set up for the webmaster address on our site. It forwards to myself and a colleague. I have just stopped getting emails (cannot contact my colleague at the moment to see if he gets them). When I check with Trace on the forwarder page his entry is marked "virtual user to local delivery" and mine is marked "untraceable route to local delivery". Was working fine yesterday and I know there are emails sent to webmaster today because I checked that account (and yes I ave checked my spam folder!) How would you rate the customer service you received? Satisfaction mark by davidtorr 6 years ago Good, I'm satisfied Bad, I'm unsatisfied Thanks - will look into moving away from using the forwatder. Neither of the two email accounts being forwarded to are hosted on your servers. My colleague seems to get all of the emails and I have now started to receive them again! Add a comment about quality of support you received (optional): Thanks - will look into moving away from using the forwatder. Neither of the two email accounts being forwarded to are hosted on your servers. My colleague seems to get all of the emails and I have now started to receive them again! Save Cancel