Imported Users Unable to Log In

  • updated
  • Answered

Imported Users via CSV. All good. Users>All Users is showing all imported users as ‘Approved’.

When users try to log in though, WP shows a message saying ‘Still awaiting admin approval’.

Arrgh! – What should I do?

Thanks for your help guys.

Arnel C
  • Answered

Hello Vitaatozee,

Sorry for the issues with your imported users requiring approval.  It depends on how you imported the users.  This issue was recently discussed in the WordPress Support Forum.  They mention that the plugin used to approve the users is not compatible.  You can also sent the password reset link for your users in order to make sure that their passwords are changed to the user's preference.

If you have any further questions or comments, please let us know.

Kindest Regards,

Arnel C.