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Web Hosting FAQs
What is web hosting?
Web hosting is a service that provides you with space on a server to store your website’s data, such as web files, email, and databases. In simple terms, you are renting server space to build your website or application on. The hosting provider owns and maintains the server, which is where your website’s files are stored.
At InMotion Hosting, we take pride in offering a range of web hosting plans, including WordPress hosting, virtual private server (VPS) hosting, dedicated servers, cloud hosting, and shared web hosting. We own and operate our servers, which means that we have complete control over their maintenance and operation. However, all of the data that you store on our servers belongs to you.
Depending on your chosen web hosting plan, we also offer a range of additional features such as free SSL certificates, 99.99% uptime guarantee, a WebPro control panel for agencies and freelancers, and eCommerce hosting for online stores. Whether you’re a small business owner or a large corporation, we have a web hosting solution that can meet your needs and exceed your expectations.
What is Shared Hosting?
Shared hosting is a type of web hosting service where multiple website domains are hosted on the same server, with each website allocated a specific portion of the server resources for their data and website. In other words, the server resources are shared among multiple websites, hence the name shared hosting.
This type of hosting is generally the most affordable option for those looking to host a website. With shared hosting, you don’t need to worry about managing the server or its resources, as the hosting provider takes care of that for you.
At InMotion Hosting, we offer a range of shared hosting plans to fit your needs, from basic plans for personal websites to more advanced plans for businesses with higher traffic and resource needs. Our shared hosting plans come with a range of features, including unlimited disk space and bandwidth, free domain registration, and easy-to-use website builders, making it easy for anyone to get their website up and running quickly and easily.
How do I switch web hosting providers?
Web hosting migration and website migration from a different hosting provider is offered at no charge based on the web hosting plan you have selected. Once you buy web hosting there are several methods to transfer to websites.
We offer a free plugin if you would like to transfer your own WordPress website. If you need assistance, our support team is happy to help with cPanel to cPanel transfers. For a more complicated transfer, our Launch Assist website migration service program can transfer all of your files and databases to your new InMotion Hosting account. Some plans include Launch Assist or you can purchase it through our managed hosting department.
Your data, website, and databases will have a seamless transition with zero downtime. If you are a web guru, you can also migrate your website to your new hosting plan without any assistance.
How does the web hosting money-back guarantee work if I have prepaid for a year or more?
We provide a full money-back guarantee on all web hosting plans, from 30 to 90 days depending on your purchase.
In the event, you prepaid yearly your refund will be prorated based on usage. We want to give you the best experience, no matter if you’re coming to or leaving InMotion Hosting. Unfortunately, there are no refunds for addons or Remote KVMs.
You can read all about our guarantee in our terms of service.
Who owns InMotion Hosting?
InMotion Hosting is a privately held company and is owned by its co-founders, Sunil Saxena and Todd Robinson. Since its founding in 2001, InMotion Hosting has been dedicated to providing top-notch web hosting solutions to businesses of all sizes. The company’s headquarters is located in Virginia Beach, Virginia, where it has built a reputation for delivering reliable, secure, and high-performing hosting services.
As a privately held company, InMotion Hosting has the flexibility to make decisions that are in the best interest of its customers. This means that the company can focus on delivering customized hosting solutions that meet the unique needs of its customers, rather than catering to shareholders or investors.
At InMotion Hosting, we take pride in the fact that we own and operate our own servers in our data centers. This allows us to maintain a higher level of control over the hosting environment and ensure that our customers receive a fast, secure, and reliable hosting service. With our team of experts dedicated to providing exceptional customer service, InMotion Hosting is the clear choice for businesses looking for a hosting solution that can meet their specific needs.
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