Team Member Profile: Marvin T.

Hometown: West Babylon, New York (Long Island)

Position: Developer II 

Been with InMotion Hosting since: November 2019

 

 

 

How have you enjoyed working in the web hosting industry since starting at InMotion Hosting?

I have definitely enjoyed working in the web hosting industry since starting at InMotion Hosting! I have always been on the other side, purchasing hosting through various platforms like Amazon AWS, Liquid Web, and Bluehost, so it is interesting to see how a hosting company functions internally as well.

 

Coolest gadget you own, want to own or have read about?

The coolest gadget I own is my weighted jump rope, I have had it for 15 years and take it everywhere i go! It is great for cardio and strength training. I would like to one day own a Dodge Challenger with a hellcat engine, in super into muscle cars, I currently have a Mustang.

 

What would you like to tell us about yourself?

I am an active martial artist and I believe that discipline and respect are very important in maintaining your inner balance. I practice Jiu Jitsu everyday, and I have been training for about 4 years. In high school I was one of the top wrestlers in the state. Aside from that, I am actually very peaceful, philosophical, and curious in nature.  

 

Our Development Team currently has a Senior Software Developer position open. Join Marvin in creating, enhancing and maintaining both internal and external products! See what it’s like working at InMotion and all the great perks that come with it.   

InMotion Hosting – Virtual Career Fair 6/2

InMotion Hosting Virtual Career Fair!

Location: Google Hangouts – search for recruiters@inmotionhosting.com

Time: 9:30 am – 6:00 pm EST

Day: Tuesday, June 2nd, 2020

 

Got questions about working at InMotion Hosting? Chat live with our Recruiters at our Virtual Career Fair! All you have to do is find us at recruiters@inmotionhosting.com in the conversations section of Google Hangouts. You will have the opportunity to discuss position specifics, company culture, and benefits. See below for all our current openings!

 

Virginia Beach, Virginia

 

Ashburn, Virginia

 

Denver, Colorado

 

See what it’s like working at InMotion and all the great perks that comes with it. You can also check out our products here.

 

Unable to attend the Career Fair? Email your resume and questions to recruiters@inmotionhosting.com.    

 

 

 

Working and Interviewing From Home

As we continue to navigate these unprecedented times, InMotion Hosting is doing everything we can to keep everyone, from our team members to our candidates, safe. Going into the office everyday, or meeting a hiring manager face-to-face during an interview, has completely changed almost overnight. Many people are now finding themselves working and interviewing from home. 

Remote work has now become common across the country for the time being, including for many of our team members. If you’re having a difficult time adjusting to this new lifestyle, you’re not alone. Head over to our blog for some Work From Home Tips From a Telework Pro

Those currently searching for a new job may be finding themselves interviewing in an entirely new way. Preparing for a virtual interview can look very different from a face to face interview. Check out our Tips for Virtual Interviews to learn more about how to make a great impression in a remote world.

 

See what it’s like working at InMotion and all the great perks that comes with it. You can also check out our products here.

Inside Scoop on IMH Team: Training

Wondering what happens inside our Training department? We’ve got the inside scoop for you!

Whether you start in our company as a Technical Support Specialist or a Front End Web Developer, you’ll have the pleasure of meeting and interacting with our Training department! 

 

Who are they? Included in our team we have 5 Trainers, 1 Knowledge Coordinator, 1 Senior Training Specialist, 1 Supervisor and 1 Manager all ready to help. The team is split between our Virginia Beach, VA and Denver, CO offices so there is always someone onsite to help you as you get comfortable with our systems and processes. You’ll see quickly that our Trainers not only work hard, but also like to incorporate fun into their lessons. 

 

What do they do? Our Training department is responsible for arranging training setups for all new hires.  If you’re a Technical Support, or a Customer Service Specialist, you will spend 5-6 weeks in our Training room learning our systems and processes. You will also practice taking contacts from our customers by ticket, chat, and phone before moving out onto the floor. If you are not a member of our contact center, you will still meet our training team on your first day as they lead you through our IMH Welcome Training during orientation.

 

Although training our new contact center team members is a large part of what the Training department is responsible for, there’s still so much more that they do! They also: 

 

  • Track trainee progress
  • Ensure high quality service for tickets, chats, and calls
  • Coach new team members on processes
  • Grade self-paced courses
  • Update training materials
  • Create new training materials and resources for ongoing learning
  • Manage the external Pipeline Program 

 

Some of the other projects our Training department focuses on is Continuing Education for current employees and leadership training programs. The Guest Trainer Series is where employees from different departments will present on a topic in their field of expertise with the goal of advancing the knowledge and skills of others. Some of the topics covered include WordPress Troubleshooting, Stress Management, JavaScript, and Interviewing Skills for Advancement. 

 

The team also manages our knowledge management system with the help of our Knowledge Coordinator. This is a tool used by our contact center employees to help better assist customers and troubleshoot solutions. It gives team members the option to search, create, share and manage information on a larger scale so we can quickly resolve our customer’s problems.

 

We asked our Training department what they love about their job and here’s what they had to say: 

 

“Making a difference in the lives of new employees by on-boarding them into our awesome company and helping ensure they will be successful in their job. Helping current employees achieve their career goals, and that I still learn something new everyday.” – Donald B. Training Supervisor

 

“My favorite thing about being a trainer is seeing trainees that have that “Ah-Ha!” moment then watching them use it to dazzle our customers.” – Andy V. Trainer

 

“I love working in the Training department at InMotion. I get to be coach and cheerleader for the newest members of our team. There’s nothing quite so satisfying as watching someone come to understand a concept you’re explaining to them in real time, and knowing that their understanding will lead to career success for that trainee, and success for the customers that the agent will be able to assist with that knowledge.” – Randy W. Trainer

 

Starting a new job can be a little scary, but rest assured, our Training team is here to help you succeed! Click here to see all of our current openings and what it’s like working at InMotion.

IMH Attends VB Schools Partnership Expo.

Erica and Amanda from our HR Team recently attended the 2020 Virginia Beach Schools Partnership Expo. They were there to represent InMotion Hosting at Landstown High School to over a thousand students, parents and community members.

 

More than 150 Partners in Education were showcased at the third annual Partnership Expo which included free food and activities, as well as scholarship, summer job, career training and internship opportunities. The students of Landstown Highschool chose a movie theme for the event and did such a great job decorating. Thank you to everyone who stopped by our table, our team had such a great time!

 

See what it’s like working at InMotion and all the great perks that comes with it. You can also check out our products here.