I have posted this question to the presta shop Forum with no response
I could use assistance with this same problem. I had the images working but I had to have in motion reinstall prestashop and the images are again showing question marks. Website is christianexpressions.com
I took a closer look at your image requests, and it looks like if you tried to call up an image directly it was throwing this error on the server:
.htaccess: Invalid command 'php_flag', perhaps misspelled or defined by a module not included in the server configuration
Because we run suPHP on our servers to securely execute PHP scripts, the following rule that you had placed in your /img/cms/.htaccess file was causing this error:
php_flag engine off
I went ahead and commented this line out for you in both your PrestaShop installations, and replaced it with this bit of code which should effectively do the same thing that rule was trying to do (turn off PHP execution on your image directory):
Your images should now display properly. Please let us know if you're still having any issues at all.
it is actually 500 error message. I tried several browsers. One thing I just noticed, when I went to 'categories' in my admin, its not showing all my categories. Its just showing a few and a few are from the multishop that I had created and which is what caused all these problems. Modules are not letting me add categories links to the footer or left side bar. They only show in the header. The 500 error occurs when you go to modules-positions-run live edit
Hi, its all the products. Here is a link for one category.
I am pretty sure it has to do with the location . I have tried to regenerate images but I get error messages.
It looks like you were missing images within your site. I did notice you had another copy of your site there so I copied the images from there in which I see things are working well now.
wow you are AWESOME! I never would have gotten that fixed. Now I have one more issue . The 'add to cart' is not showing in any products. I double checked the 'preferences' section to make sure the catalog mode was on and it is. I turned it off and back on and it still doesn't show. I read online that this could be a bug or a product code setting. Can you fix this? I don't dare go into the ftp again
thank you for fixing that. I'm so sorry I need to ask you to fix something else. I went into modules position and clicked on 'run live edit' and it gave me a 505 error page. I want to remove modules on the homepage and left side bar. I am also trying to add categories in the footer and left side bar but its not working
Yes I went to modules then to positions then clicked the 'run live edit' button the right . This is the direct link that shows the 500 error
It appears that you had a theme activated within your databaselabeled black-white but it was not actually installed and only parts were active. I have corrected the issue and made the default theme fully active that was displaying instead of the broken theme which resolved the issue.
thank you for fixing that. If you can address the issue with the categories not showing in category admin I promise this will be my last request for today. If you go to the admin, click 'categories' its just showing a few of them and several are shown several times . This has to do with the multishop issue . That other shop is still in there and I think the categories are showing from that shop ; not christian expressions. I should have many categories and subcategories for christian expressions. I think this is why I am unable to add a block for them to the footer.
I was able to take every category that was stored in your database and place it within the root category structure so you should see them there. With that said, you will need to move any subcategories back into their parent categories, but everything should be displaying for you now.
so the problem is none of the products are associated with any categories. What I think happened was, in motion backed up the database from yesterday which had already been screwed up due to the issues with the multishop. Right now all products in the system have no assigned categories and the only option when you select one is the root 'clergy apparel' which is from the multishop. It won't allow me to add the correct category (the only category option is 'root clergy apparel) If you search products on the front end, most don't show up.
I think the only way to fix it is to reinstall the earlier database. I can get that from the migration company. Would someone be able to reinstall the products and categories from the database before the multishop problem?
I was speaking with Jeff earlier, before he made last change to your database. He has a backup of it, but it's on his computer, so we would need to have him restore it tomorrow. I'll send him a note, since you've requested that the old database be restored.
Hi, I'm just following up with yesterdays conversation. Last we spoke, Jeff was going to reinstall the database. I still think the main website is somehow pointing to the multi shop. If you can delete the second site clergy-apparel.com I wonder if it would resolve
I have restored your database from a backup that I created prior to making the changes for your last request regarding the product categories. Unfortunately, any issues you were having prior to this are still present. This includes the root cause of your issues which is a broken multistore installation. Your best solution in resolving this would be to either restore from any backups that you previously made, or reinstall PrestaShop and begin adding your content back to your site.