InMotion Hosting Support Center
InMotionFans asks: Eight weeks ago, my outgoing email stopped sending. Receiving is fine. The Geeks, or Microsoft, or TWC can fix it for a few days, but it will not st...
1 Answer
Asked 2016-08-26 11:46 am EST
InMotionFans asks: Five days ago, IMH notified me that my system was hacked with multiple php files that looked like they were spam mailers. Most were in Joomla folders,...
1 Answer
Asked 2016-08-26 06:14 am EST
caliope asks: Hi all, I have never built a site before. I managed to set up a nice store on prestashop and proceeded to take down the "coming soon" not...
1 Answer
Asked 2016-08-26 05:23 am EST
InMotionFans asks: I am using the Windows Mail app in Windows 10. Previously used Windows Live Mail but it has stopped working. In the Mail app the sent folder only sh...
1 Answer
Asked 2016-08-26 05:13 am EST
InMotionFans asks: Hi inmotion hosting.. currently working as an network support engineer ini on of the mnc .. actually am a new joinee to company.. my job responsible i...
1 Answer
Asked 2016-08-26 04:39 am EST
InMotionFans asks: hey! i am trying to edit prestashop website ,which i did not create ,i can access the cpanel but i dont know the admins folder so i can not log in pl...
1 Answer
Asked 2016-08-26 12:28 am EST
wrinklywebguy asks: When I login to my cPanel, or open phpMyAdmin, or WHM I get a certificate error, what is the problem?
1 Answer
Asked 2016-08-25 07:53 pm EST
InMotionFans asks: How much ram is included in the power plan? And how much would it cost to upgrade?
1 Answer
Asked 2016-08-25 10:51 am EST
InMotionFans asks: Hello! I'm contacting you on behalf of our client. I just had an issue i can't seem to resolve. The merchant has a domain 'paintpadpro...
1 Answer
Asked 2016-08-25 08:43 am EST
sweetb26 asks: I am trying to redirect a new domain that I just registered ( to an existing one ( However, when I fol...
1 Answer
Asked 2016-08-25 06:42 am EST
InMotionFans asks: when i installed Payment module it was working fine using the test mode, after forcing ssl its stopped working and was showing this error message ...
1 Answer
Asked 2016-08-24 08:05 pm EST
MarkF asks: Hello Just installed a fresh version of wordpress (4.6) It's the first time I've done this. I can't upload any themes or plugins, I ...
1 Answer
Asked 2016-08-24 07:59 pm EST
InMotionFans asks: Hi I just purchased a JobBoard Theme, details of which are stated above. However, when I try to install it, a message stated below flashes up. Can ...
1 Answer
Asked 2016-08-24 01:01 pm EST
MHAMED asks: I ve got the same problem but it appear after clicking on checkout button in the shopping cart it takes a lot of time at the end it gives the error...
1 Answer
Asked 2016-08-24 11:43 am EST
InMotionFans asks: When I click on the publish button then I get a warning. Though the post gets published an error appears. "strtolower() expects parameter 1 to...
1 Answer
Asked 2016-08-24 04:46 am EST
InMotionFans asks: Can you please help me to understand the issues and troubleshoot them as well. Regards, Haider
1 Answer
Asked 2016-08-24 03:06 am EST
custo299 asks: Our VPS hosting account hosts 5 domains. The IP address associated with our hosting ( is now blacklisted by Barracuda and another listi...
1 Answer
Asked 2016-08-23 02:50 pm EST
sansarlochan asks: Hi I run a blog I tried "Optimize Website" option from Cpanel. I selected "Compress All Content" and Updat...
1 Answer
Asked 2016-08-23 10:29 am EST
InMotionFans asks: I cannot log into dashboard of the old website site ( as I have changed the urlsite at the general settings of dashboard. Ou...
1 Answer
Asked 2016-08-23 07:24 am EST
cojo asks: i an using .htaccess Options +FollowSymlinks Options -MultiViews RewriteEngine on RewriteCond %{HTTP_HOST} ^ RewriteRule ^(.*) http:/...
1 Answer
Asked 2016-08-23 06:42 am EST
InMotionFans asks: I've been asked to set up some sites on InMotion rather than my client relying on his private servers. However, three of them are in I...
1 Answer
Asked 2016-08-22 07:38 pm EST
InMotionFans asks: First off, this isn't an issue, I'm posting this for future people's sake. It's more of an education post. I recently move my h...
1 Answer
Asked 2016-08-22 01:26 pm EST
immunoh asks: I am trying to promote some articles to my front page in Drupal. It is a very basic site but I am using a homepage different than the standard /node p...
1 Answer
Asked 2016-08-22 09:16 am EST
InMotionFans asks: I have a Magento website with a checkout problem. It would not go from payment information to order review in the checkout. In other word, it would ...
1 Answer
Asked 2016-08-21 03:44 pm EST
InMotionFans asks: Hello - I currently have the X Theme on my wordpress site. It promised user friendliness and loads of extras. It's ok - it feels a bit clunky...
1 Answer
Asked 2016-08-21 02:24 pm EST
InMotionFans asks: Hi, I had an ssl certificate installed on my site and realized that the themes are now broken when accessing /wp-admin. It's as if the themes ...
1 Answer
Asked 2016-08-21 12:45 pm EST
InMotionFans asks: I am sure this is a stupid question, but how do I empty the trash? I have a large website, but I have deleted a number of files and pages, but they st...
1 Answer
Asked 2016-08-21 12:19 pm EST
InMotionFans asks: I am trying to create a development clone of my website. I have created a subdomain and then followed the directions for using Softalicious to clone i...
1 Answer
Asked 2016-08-21 11:45 am EST
Randy benjamin asks: I use NetObjects Fusion to design my websites... (it's old but works) On Godaddy, I just upload the files to my website domain name... I'm n...
1 Answer
Asked 2016-08-21 10:41 am EST
InMotionFans asks: In previous web development projects I have built using the Bootstrap popover plugin a feature whereby if hovering over an image with the mouse a popo...
1 Answer
Asked 2016-08-21 06:21 am EST

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