InMotion Hosting Support Center
InMotionFans asks: moved my prestashop to host here, but got problems: cannot create and save the blogs and megamenu items. the same prestashop hosting in other serve...
2 Answers
Asked 2015-09-03 06:43 pm EST
InMotionFans asks: I have installed Move Login to avoid the bots-attacking-my-website problem and it is working in Safari but not in Chrome or Firefox. I have checked w...
1 Answer
Asked 2015-09-03 04:16 pm EST
landcr6 asks: Hello, I would like to have my WP reinstalled with a fresh version as well as my DB. How can I do this? I also unable to access my files via FTP i ...
1 Answer
Asked 2015-09-03 04:01 pm EST
Badgesoup asks: I have a Magento eCommerce website. it creates a digital badge that is 600 x 600, or about 400kb. I have a problem (started recently), that a tempora...
1 Answer
Asked 2015-09-03 11:58 am EST
InMotionFans asks: On my website i am having problems as well as my customers in seeing the content for the portfolio and cv page. For some reason i...
1 Answer
Asked 2015-09-03 11:13 am EST
cpatte7372 asks: I'm trying to add the following code to my index.php site, but each time I add the code I lose the site. window.$zopim||(function(d,s){var z=$...
1 Answer
Asked 2015-09-03 10:49 am EST
Manoj-Reddy-facebook asks: i am install anew theme in prestashop 1.6.x and active that theme .. i got unwated data like images,slides ,and so on....
1 Answer
Asked 2015-09-03 10:04 am EST
JFlexx asks: I am trying to preview my form that i have created, but when I preview it it gives me: Notice: Undefined index: userID in C:\xampp\htdocs\fuel_prepa...
1 Answer
Asked 2015-09-03 09:49 am EST
mrrickschroeder asks: I am trying to send out a newsletter using Magento. It has worked in the past but doesn't work now. The newsletter ques up but never sends. Inm...
1 Answer
Asked 2015-09-03 09:25 am EST
InMotionFans asks: When I run my domain name via whynopadlock I get the error listed above and I see no padlock on my site.
1 Answer
Asked 2015-09-03 07:58 am EST
Nodeko asks: I have two Prestashop stores in my account, the primary one ( is working perfectly but the second one ( does not send confirmation em...
1 Answer
Asked 2015-09-03 05:13 am EST
rainbo61 asks: From the very start I have had an issue with Prestshop not receiving shipping updates from Shipping Easy, going the other way works fine they do recei...
1 Answer
Asked 2015-09-03 01:20 am EST
InMotionFans asks: How do I resolve an error 403 forbidden condition that only happens when I try to access my website from my cell phone? It only works if I disable the...
1 Answer
Asked 2015-09-02 11:36 pm EST
lisaprov asks: Is it possible when a theme is installed to add extra pages to that theme? For instance the Nirvana theme says it's got 8 page templates. I'...
1 Answer
Asked 2015-09-02 08:40 pm EST
InMotionFans asks: WP child theme page links are now broken/can't display site under maintenance-is it because developer is online at same time?
1 Answer
Asked 2015-09-02 01:46 pm EST
InMotionFans asks: What are the benefits to a web site owner of obtaining a SSL certificate? Is it a must?
1 Answer
Asked 2015-09-02 11:00 am EST
vcyril asks: There are some problem in our cpanel file system. When we click the file Manager it shows error such as "Sorry for the inconvenience! The file...
1 Answer
Asked 2015-09-02 06:12 am EST
InMotionFans asks: I have multiple main domains on my account. Let's call them site A and site B. The first domain (Site A) has already been installed with wpmult...
1 Answer
Asked 2015-09-01 09:57 pm EST
snoack asks: Need to know how to set up MacMail to save my sent messages on my Mac with an IMAP account. They save to my server but I would like to have them sho...
1 Answer
Asked 2015-09-01 04:58 pm EST
simply4dave asks: Hi all, My website is after migrating over from another host, I am having an issue with my wordpress site loading very slowl...
2 Answers
Asked 2015-09-01 04:48 pm EST
bevangreig asks: Hi I am getting load times of upwards 15+ seconds with a server response time of 10+ seconds at the moment when it is usually 1.5secs.. any issues you...
1 Answer
Asked 2015-09-01 03:38 pm EST
InMotionFans asks: Please advise if at all possible to change the domain name that was purchased from InMotion a few months ago without any extra charge or does a new do...
1 Answer
Asked 2015-09-01 03:01 pm EST
InMotionFans asks: First problem, The theme I have includes a photo slider that uses the featured photo in a post. you tell it what number it is and it includes it in th...
2 Answers
Asked 2015-09-01 02:08 pm EST
omkar13 asks: How do i claim the free domain which comes with shared business hosting power plan?
1 Answer
Asked 2015-09-01 01:21 pm EST
jpreston86 asks: We have two products that are showing on sale even though the sale has ended. We have removed all sale pricing and reindexed, we have reindexed and pu...
2 Answers
Asked 2015-09-01 11:14 am EST
hadezb asks: Hello there InMotion support, I have some questions for you. ¿Where are your hosting located? ¿Can I send all the traffic I want? ...
1 Answer
Asked 2015-09-01 11:12 am EST
FargonIndustries asks: * I can't recreate issue but some users when they access they receive a page that says "In motion Hosting" with th...
1 Answer
Asked 2015-09-01 08:08 am EST
mohanedabdulla asks: 'm trying to set up a POP3 account on my Android phone. I put in the same settings outlined in webmail-configure mail client (that subsequently w...
0 Answers
Asked 2015-09-01 01:00 am EST
Rita.sm16 asks: I have (or may be had) a Word Press website at the following address - I went to cPanel and created a subdo...
0 Answers
Asked 2015-08-31 11:17 pm EST
InMotionFans asks: So I keep seeing this error in my php file without even using : [31-Aug-2015 15:13:30 America/Los_Angeles] PHP Warning: PHP Startup: Unab...
1 Answer
Asked 2015-08-31 05:31 pm EST

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