InMotion Hosting Support Center
InMotionFans asks: I'd like to purchase WordPress Theme 54936 for my site. Does InMotion meet the hosting requirements below, including the Apache Server and WordP...
1 Answer
Asked 2015-08-27 02:23 pm EST
InMotionFans asks: We got a email stating that: The application “googlemx” has been registered with AppConfig for the service: whostmgr. Is that som...
1 Answer
Asked 2015-08-27 09:00 am EST
InMotionFans asks: I got mail that my domain is suspicious domain name. i need to know meaning of that. please reply me
1 Answer
Asked 2015-08-27 08:23 am EST
InMotionFans asks: My website is built with wordpress and I have just added the woocommerce plugin. However, it seems whenever I want to log out of my user account from ...
1 Answer
Asked 2015-08-27 06:43 am EST
oaknorton asks: After successfully logging into my AMP account, I click on cpanel or even whm, and it says, "Oops...there was an error with your request" an...
1 Answer
Asked 2015-08-26 11:39 pm EST
InMotionFans asks: o Daily backup of BOTH DB/Directory ? Keep the last 7 backups o Monthly backup of BOTH DB/Directory ? Keep the last 6 backups for the monthly need...
1 Answer
Asked 2015-08-26 11:13 pm EST
InMotionFans asks: I tried accessing the Premium Web builder loaded in AMP but I was not able to add any content during the EDIT step. Is the Premium Web builder only fo...
1 Answer
Asked 2015-08-26 10:26 pm EST
InMotionFans asks: Hello sir/madam, I recently purchased reseller hosting from inmotionhosting, everything was god, all setup was done with the help of customer care, b...
1 Answer
Asked 2015-08-26 10:18 pm EST
swranosky asks: How do we implement an additional service rate group in the Service Configuration dialog box? We are currently set to "United States Domestic Sh...
1 Answer
Asked 2015-08-26 05:56 pm EST
InMotionFans asks: How do i remove the message welcome to my store TITLE.. When creating any new welcome module the welcome to TITLE message is there..Do i Remove <...
1 Answer
Asked 2015-08-26 11:23 am EST
InMotionFans asks: Just a quick one really, I'm writing a privacy policy and wanted to include Site Protection. At a Server/Host level is my site protected by Inmot...
1 Answer
Asked 2015-08-26 10:27 am EST
CJzWorld asks: A few months ago I uploaded a 200GB compressed backup to my FTP account. It was from my old host, it has all of my old websites and other things of th...
1 Answer
Asked 2015-08-26 08:51 am EST
InMotionFans asks: Hello all, When Wordpress releases updates, they will post a notification on the dashboard in Wordpress. And we can proceed to /wp-admin/update-cor...
1 Answer
Asked 2015-08-26 03:23 am EST
CJzWorld asks: I forgot what my cPanel password is. I am still logged into cPanel on my browser's end because Google Chrome's cookies & cache were tran...
1 Answer
Asked 2015-08-26 01:34 am EST
InMotionFans asks: Hello support team! I checked my error log and it states the following: [Tue Aug 25 22:03:13.306004 2015] [core:alert] [pid 13881:tid 140516505540...
1 Answer
Asked 2015-08-26 12:14 am EST
InMotionFans asks: Started getting a 500 Internal Sever Error on our website a few days ago. We've decided to completely redesign our website and relaunch it. I bui...
1 Answer
Asked 2015-08-25 04:31 pm EST
InMotionFans asks: I am wondering how to get my background centered on all browsers and all size screens. I have it centered and full screen on IE 11, Google Chrome, and...
1 Answer
Asked 2015-08-25 03:37 pm EST
engravedtagsandnameplates.com asks: After having my 2nd (yearly) SSL(1st from IMH) installed on engravedtagsandnameplates.com, I noticed that while the padlock and the green https:// we...
2 Answers
Asked 2015-08-25 03:23 pm EST
NicoM asks: Hello. I just move my website in InMotionHosting, but my trackers are not working anymore. To reproduce it: 1. Be sure you have the new IP: 205...
1 Answer
Asked 2015-08-25 11:52 am EST
PhaTrevor asks: In a past blog I was able to Geotag each blog post and link those markers in a summary map. I see many mapping plugins. I was looking for one that int...
1 Answer
Asked 2015-08-25 09:19 am EST
apartm9 asks: This question regards www.masterpiecebuilder.com, a Wordpress spec site which we recently modified and changed the name of the domain. However, we wo...
1 Answer
Asked 2015-08-25 08:25 am EST
InMotionFans asks: our domain, www.nililotan.com was charged $539.88 yesterday, I would like to know what we were charged for
1 Answer
Asked 2015-08-25 08:22 am EST
vss asks: i am having two accounts in inmotion 1.https://vps14921.inmotionhosting.com:2083 2.https://vps15919.inmotionhosting.com:2083/ i am having subdomain...
1 Answer
Asked 2015-08-25 12:15 am EST
InMotionFans asks: Hi, My developers added SSL certificates to my domains staffme.co.nz and staffme.com.au and they are working for those domains, but when I put in staf...
1 Answer
Asked 2015-08-24 07:08 pm EST
TAS asks: Dear Inmotion Support Team, I bought www.akareweb.com before. I want to define ns1.akareweb.com and ns2.akareweb.com in my server. My package code ...
1 Answer
Asked 2015-08-24 06:33 pm EST
InMotionFans asks: I am trying to get my SSL rekeyed. I think it can be done from inside control panel on Arvixe but I don't quite understand which instruction to f...
1 Answer
Asked 2015-08-24 05:14 pm EST
InMotionFans asks: I built my website with sqaurespace.com and I'm wondering how I link the website that I've created to my domain.
1 Answer
Asked 2015-08-24 03:48 pm EST
InMotionFans asks: Hi there, Can you tell me if and how it is possible to pay a new year of hosting per Paypal? Kind regards, Pieter
2 Answers
Asked 2015-08-24 03:14 pm EST
robertwgross1 asks: I administer a web site that uses Word Press and is hosted by Inmotionhosting. Some hacker robot from the Russian Federation has been trying to log in...
1 Answer
Asked 2015-08-24 02:52 pm EST
InMotionFans asks: I recently purchased a web hosting account. I am currently installing my photos in the Galllery3 software. I have been emailed by support that my usa...
1 Answer
Asked 2015-08-24 02:21 pm EST

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