InMotion Hosting Support Center
InMotionFans asks: Is there a list of CRM applications that shows which ones run under which account plan? I have a Power plan and am a little frustrated over which ap...
1 Answer
Asked 2015-11-24 03:26 pm EST
dpeterson asks: I set up a Wordpress site and then tried to move hosting to InMotion. It looks like it's still on Wordpress so the menus are different than the t...
1 Answer
Asked 2015-11-24 02:13 pm EST asks: When will Magento 2.0 be available for upgrade in Softaculous?
1 Answer
Asked 2015-11-24 11:34 am EST
InMotionFans asks: Numerous contact have sent emails to my account in the last several weeks that I never received. I have checked my In Motion email account via webmai...
1 Answer
Asked 2015-11-23 06:42 pm EST
mewfla asks: I am unable to connect to my server via ssh. FTP is working fine. I have used ssh before from my home, so I'm sure my IP Address is in the "...
1 Answer
Asked 2015-11-23 03:48 pm EST
InMotionFans asks: If I change my plan before it renews am I charged for the new plan immediately or when the renewal date arrives? Thanks
1 Answer
Asked 2015-11-23 12:48 am EST
InMotionFans asks: website and email service have been down for one day.
1 Answer
Asked 2015-11-22 10:57 pm EST
InMotionFans asks: When I am in the screen to log into my webmail, there is a message in red that says, "Security Token Missing". Is my mail secure?
1 Answer
Asked 2015-11-22 01:33 pm EST
Adam asks: Not sure how to correct Error 500 using the Control Panel Error Log process.
1 Answer
Asked 2015-11-22 07:08 am EST
InMotionFans asks: Hi all, I'm having some trouble trying to update a .pt domain nameserver to I updated the configuration to use both th...
1 Answer
Asked 2015-11-22 06:14 am EST
InMotionFans asks: How can I backup custom CSS and customized codes before I update the theme.
1 Answer
Asked 2015-11-21 11:00 pm EST
InMotionFans asks: When attempting to post a comment, comment fails to connect to server— can't establish a connection to the server at ..." (FireFox) C...
1 Answer
Asked 2015-11-21 10:17 pm EST
InMotionFans asks: Hello Hostmaster, Google Search Console Team Hacked content detected on Total 31 urls detected on ...
1 Answer
Asked 2015-11-21 08:22 pm EST
InMotionFans asks: MySQL server (in my cpanel) is offline so I can't access my wordpress site. When I try to log on my site, it says Error establishing a database c...
1 Answer
Asked 2015-11-21 02:36 pm EST
XICAUS5 asks: Error 500 - Internal Server Error An error was encountered while processing your request. Typically this is a temporary condition. Please contact the...
1 Answer
Asked 2015-11-21 12:08 pm EST
sam611 asks: I loge in to my cpanel and I found strange email forwarder, my email was forwarded to ??? I deleted it, but...
1 Answer
Asked 2015-11-21 07:56 am EST
InMotionFans asks: I have done IMAP account setting in outlook. The mails received/sent are saved in webmail as well as outlook. Please provide me the setting so that th...
0 Answers
Asked 2015-11-21 07:02 am EST
InMotionFans asks: Hello! I am new to this so bare with me. I've been using my security system to eliminate threats from the newly introduced, wonderful world of b...
1 Answer
Asked 2015-11-21 01:08 am EST
Munsifmazloom asks: I bought a reseller package and I am worried because I doesn't know how to set up it.i bought a template and a domain as well but I doesn't ...
1 Answer
Asked 2015-11-20 11:22 pm EST
InMotionFans asks: I have problems with the reseller, open any web site and chat support is not available. All my web accounts are inactive.
1 Answer
Asked 2015-11-20 08:13 pm EST
concordinfiniti asks: Our wordpress site is currently unavailable. I have tried to access the site myself just now and I receive an errors saying &q...
1 Answer
Asked 2015-11-20 08:09 pm EST asks: My site has been down for an hour now, and the call queue is over 70, any news? thank you
1 Answer
Asked 2015-11-20 08:04 pm EST
InMotionFans asks: Under our NEWS menu item we have several articles in blog format. None of the article titles are showing. I...
1 Answer
Asked 2015-11-20 06:56 pm EST
livetecs asks: Hello, I have submitted ticket from AMP. And now it is more than 24 hours. But no one replied my ticket. I am going to cancel my account because ...
1 Answer
Asked 2015-11-20 06:39 pm EST
InMotionFans asks: Can I increase our mass emails from 750 to 800 per hour?
1 Answer
Asked 2015-11-20 03:54 pm EST
InMotionFans asks: I noticed a field to select pickup type in the setup. Does this actually schedule a pickup or just affect rate calculation? Just need to calculate r...
1 Answer
Asked 2015-11-20 02:03 pm EST
Gail asks: Hi, I've used the Softlicious tool to clone my Wordpress site, I entered the sub directory dev to correspond to the domain www.mde...
1 Answer
Asked 2015-11-20 01:57 pm EST asks: Opencart 1.5.6 I want to redirect my product not found/ brand not found/category not found/information not found/any other page not found to my desi...
1 Answer
Asked 2015-11-20 01:12 pm EST
Simkoko asks: Please developer this is my code i use to connect into my database online it fail to connect with error Could not connect: Access denied for user &#...
1 Answer
Asked 2015-11-20 11:55 am EST
bobmiers asks: how long does it take for the email panel to reflect the total storage of an individual email account. When I setup an email account I made it an exc...
1 Answer
Asked 2015-11-20 11:30 am EST

Support Center Login

Social Media Login

Social Login Joomla

Need more Help?


Ask the Community!

Get help with your questions from our community of like-minded hosting users and InMotion Hosting Staff.

Current Customers

Chat: Click to Chat Now E-mail:
Call: 888-321-HOST (4678) Ticket: Submit a Support Ticket

Not a Customer?

Get web hosting from a company that is here to help. Sign up today!