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This is a place where you can ask your web hosting questions and receive the help of the Community in getting them answered. If you have the experience and knowledge to answer any of the questions, you can join in too on lending a hand with answering the community's questions.

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Latest Questions

7 Views 0 Answers	DNS updated Site is now live -Remove Temp URL from wp Config? I used my temp url with an addon domain to design and test my site that has just now had its dns updated from its original host. Now live with IMH. I... Jim1vey 2013-05-23 03:43 am
7 Views 1 Answer	how and where do I copy FB like button code into HTML to add to my web page please valerie 2013-05-23 01:35 am
252 Views 1 Answer	I get a database connection error. What name should I be using to configure my database connection? Access denied for user 'foxcra5_marcos'... I a message error, I am using right with the password, database name (foxcra5_DB-mural). But I don't know r... marcos 2013-05-22 09:52 pm
19 Views 1 Answer	Unable to block .RU domains Unable to block .RU domains from accessing my web site. I have edited the .HTACCESS file with the proper parameters. renaissancer 2013-05-22 05:33 pm
228 Views 1 Answer	Email logs - where shall I find log on who, when, IP address, has open a connection as an administrator, I want to know which person is connected on the mail system, if the password has been changed, and from which IP address, the con... PatrickAlbaret 2013-05-22 04:36 pm
16 Views 1 Answer	Creating a Cname Hi I need to creating a Cname for my website HoldenComeau 2013-05-22 03:31 pm
22 Views 1 Answer	500 Firewall Error Hi there. We're getting a 500 Firewall Error when we send emails to an email account we set up and checked via RoundCube. Here is an example of ... Collaborans 2013-05-22 03:12 pm
35 Views 1 Answer	Parked domain not redirecting to main after Domain Change I recently changed my primary domain name. Old domain: heartlandpetbeds.com New domain: pawsandclawspetsupply.com I recently changed my p... heartland 2013-05-22 01:01 pm
16 Views 1 Answer	Why do I have 404 pages in my AwStats? Inmotion started hosting our website recently, n-news.com and we have been happy. I was looking at some of the Logs in the cPanelX and noticed a L... RobertR 2013-05-22 12:00 pm
17 Views 1 Answer	Changing the site name in joomla 3.0? How to change my site name in joomla 3.0? pradmin 2013-05-22 10:45 am
141 Views 1 Answer	Cpanel license is expired Hi, I try to log in on CPANEL and I see the next message on my screen: This server is currently not licensed. Please contact the server administrat... cynthia_fridsma 2013-05-21 09:59 pm
896 Views 1 Answer	How do I provide a truly secure FTP site for my client to upload files with sensitive data (PHI - Personal Health Information, as referred to by HIPAA)? I currently only have a Launch account, but will upgrade as necessary to provide a secure FTP site. All I've used up to now is email, so I'm not even... Crystal 2013-05-21 09:07 pm
14 Views 0 Answers	styles are not rendering on initial page load I am a new bee in Jquery,HTML,CSS and my env set is tomcat6 and webserver is apache and hosted on amazon cloud. i have a weird problem ,i am loadi... priyaM 2013-05-21 08:55 pm
19 Views 1 Answer	Internal server error 500 Hi guys, I'm the webmaster of the eargroup.net, i made the site on my own test server, but when i moved the site to the realtime server i was'nt ab... landervs 2013-05-21 07:17 pm
38 Views 1 Answer	register and order details Hi, thank you very much for providing solutions to configuring paypal and other plugins. Questions 1. How do I store cuatomer orders on my site ... username 2013-05-21 06:50 pm
33 Views 1 Answer	10+ hours offline and no solution. Why? Hi, My site is offline for more than 10+ hours again, and you have no solution to this, I upgraded my account to VPS plan (3 days ago) I thought it... Carlos_Berman 2013-05-21 04:58 pm
48 Views 1 Answer	How do you add new products using the Product Import extension? I successfully installed the product importer, and was able to get an export that included my 5 test products. I added a single product to the spre... Naught 2013-05-21 04:43 pm
134 Views 1 Answer	I want to buy a parked domain that is currently registered by Inmotion hosting. http://www.awetech.com SdShadab 2013-05-21 04:00 pm
9 Views 0 Answers	How can get rid of white screen of death after Drupal 6 upgrade? I just upgraded from Drupal 6 to 7... with no errors according to the update.php script. This page is the only one that can display on my site. The ... hardtofind 2013-05-21 03:53 pm
31 Views 1 Answer	Access cpanel to change and edit my website pages How do I access cpanel or your place where I can change my website pages myself? collin12 2013-05-21 03:52 pm
113 Views 1 Answer	After attempting to change the base URL, I now cannot login to the back office. I mistakenly changed the base URL of my site from "/" to "www....com" which is the site's domain name... now I cannot do anything on the site. Pleas h... esteedqueen 2013-05-21 01:33 pm
31 Views 1 Answer	What is the problem with an email form when receiving a white page? I have created a one field PHP comment form to be sent via email. It's being sent and received, but it is not giving me the message details. The pag... csummerfield 2013-05-21 01:22 pm
24 Views 1 Answer	Google Analytics in Joomla 2.5 Hello, I am using a template which doesn't seem to have a standard index.php file to input a google analytics code like the one you showed in 309... timharmer 2013-05-21 11:27 am
42 Views 1 Answer	blocked from logging into wordpress i have not been able to log into my wordpress for about 2 weeks hosted on your server www.tokiomarineasia.com/wp-admin 1. when i log in from my ... colinho 2013-05-21 02:41 am
300 Views 2 Answers	Connection Refused Hi, I can't access my site again, What is happening now? I received an error alert from a free web monitoring site, 2 hours ago, the message that t... Carlos_Berman 2013-05-21 01:06 am
132 Views 1 Answer	renew I am trying to renew using a debit card. I do not have a credit card at this time. How can I renew if you don't use bank draft or debit card? e-motioncards 2013-05-20 08:48 pm
38 Views 1 Answer	Why isn't my subdomain showing up? The subdomain freixenet.askemc.net is not showing up in the inMotion hosting namesever DNS records which means the site resolving to an ip which means... mattce 2013-05-20 08:28 pm
267 Views 1 Answer	My registrar (register.com) has 4 DNS values. How do I change them to InMotion with only 2 values? stevemmi 2013-05-20 07:08 pm
21 Views 1 Answer	MX records to set at another registrar? I am possibly confused as to how this works. I have hosting with inmotion, and inmotion hosts and is registrar for my picturestodigital.com website. H... john@picturestodigital.com 2013-05-20 05:19 pm
40 Views 1 Answer	Merchant Account/Payment Gateway Requirements? I'm considering using Merchantinc.com's payment gateway services (Authorize.net) on my website, but would like to know what, if anything, is required ... guido49 2013-05-20 04:25 pm
242 Views 1 Answer	My email is being rejected due to abuse by inmotion as recognized by mailspike.org. This is the response I receive below; Please get this ironed out, I cannot send emails to customers. I've removed my actual customers email address ... troutspinner 2013-05-20 12:45 pm
61 Views 1 Answer	how can I change a logo and columns on a Joomla template? I downloaded a themza free template and installed it on my Joomla site. Everything looks to be working okay, but I followed some tutorials I found on... lmasengo 2013-05-20 07:15 am
21 Views 1 Answer	Can't upload to wordpress media library When I upload images to my wordpress installation it says: "Unable to create directory wp-content/uploads/2013/05. Is its parent directory writable by... jameel 2013-05-20 03:15 am
36 Views 1 Answer	Old Email address-I need to update to a new one My email listed with you is several years out of date and when I try to correct it you send the correction to the old email which I can't open. What ... aphoto5 2013-05-19 11:29 pm
27 Views 1 Answer	training SpamAssassin using sa-learn? I'm trying to improve the effectiveness of my SpamAssassin installation and I'd like to be able to train my Bayes filters using the sa-learn command (... CScott 2013-05-19 10:32 pm
38 Views 1 Answer	I'm trying to create a second WP blog on my domain. I own the domain tracyrowan.org. I want to start a second blog there, and have created a subdomain family.tracyrowan.org to house it. However every ... Tracyr5 2013-05-19 10:29 pm
19 Views 1 Answer	Please help--I'm trying to get a script to work. It's in perl and it worked fine on HostMonster, but here I get a 404. This is it: http://biz136.inmotionhosting.com/cgi-bin/Sos.pl Thanks very muc... beaglelady 2013-05-19 08:49 pm
150 Views 1 Answer	i would like to know how to set up phpmailer to email from a mysql database i have installed my phpmailer to my web host already amkaos 2013-05-19 06:38 pm
44 Views 1 Answer	I can't access my website Hi, A few hours ago my site was suspended, the reason, I don't know, I sent you an email 4 hours ago with no answer. Where is the 24/7 support? ... Carlos_Berman 2013-05-18 08:15 pm
68 Views 1 Answer	we-creation.com server down Dear Admin, Would you help me to check our account? all website was down. Our website is WE-CREATION.COM login name: ------ / ------ Jordan jordanhui 2013-05-18 06:41 am
61 Views 1 Answer	How do I delete the DNS entry? I received this message when i tried to create a new account, "Visualidsource.com" Sorry, a DNS entry for visualidsource.com already exists, pleas... kenbae1017 2013-05-18 03:36 am
241 Views 1 Answer	Wordpress Login Temporarily Disabled (again) Hi there: All of my wordpress sites are once again not accessible for login to the admin panel. I am getting the 'Wordpress Login Temporarily Disa... stevenjbarnes 2013-05-18 01:00 am
54 Views 1 Answer	Addon Domain not behaving as expected I'm trying to add additional domains to my account and I may be doing something wrong. My understanding is that this happen through the "Addon Domain"... ammonhaggerty 2013-05-17 10:55 pm
227 Views 1 Answer	I am transferring a client from GoDaddy, but I need to transfer their email. What is the best way to migrate their email to InMotion's hosting servers? I am transfering a client from GoDaddy to your hosting service. My dilemma is that I need the best way to transfer their email accounts to your serve... Charles 2013-05-17 10:06 pm
33 Views 1 Answer	Remove Blog Features/Comments Section from WordPress template I'm setting up my website using a WordPress template. I cannot seem to get rid of the "comments" section that appears at the bottom of every page. I d... TechTerrified 2013-05-17 09:12 pm