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Latest Questions

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example: I have mail.myservername.com in my MX records default setup by inmotion hosting. What I want to do is make this my 2nd email server and ha...
john64 2013-05-25 02:06 am
243 Views
1 Answer
mstmary 2013-05-24 11:12 pm
140 Views
1 Answer
I posted new files to my inmotion hosted directory and they show up correctly in the home and www folders, but going to the website (www.ncmg.com) I s...
rick@ncmg.com 2013-05-24 07:56 pm
22 Views
1 Answer
Hi, I added the google anlytics code as per "Adding the Google Analytics code to OpenCart" section, but it appears in the top left hand of web page a...
elsmore1 2013-05-24 07:49 pm
10 Views
1 Answer
Weds & Thurs of this week I mailed a form requesting my site be transferred from its current host to my new inmotion account. All the necessary detail...
stejohns1 2013-05-24 06:33 pm
14 Views
1 Answer
We host our own DNS - we simply need the IP address to point our A record to. (www.xponet.net)
gsgilligan 2013-05-24 05:31 pm
33 Views
1 Answer
I used a temp url to setup my development site with an addon url and have since taken it live. In viewing source code for any static urls that I migh...
Jim1vey 2013-05-24 04:02 pm
19 Views
1 Answer
I just installed wordpress, and I thought it was installing on a subdomain (sagaciacapital.com) but instead it installed in the root directory, overwr...
Jones105 2013-05-24 01:05 pm
22 Views
1 Answer
I set up an account for a VPS yesterday. After I enter the Account Management Panel and select Cpanel or WHM these links are not available. The bro...
graham67 2013-05-24 08:00 am
175 Views
1 Answer
I was previously retrieving my emails from SquirrelMail, but am attempting to check that mailbox from another account (Gmail Account) using POP3. I am...
J_oLee 2013-05-23 07:42 pm
188 Views
1 Answer
I was wondering is OsCommerce could be installed or do I have to use the two carts that are available in the Cpannel? Thanks, Amie
AmieCaprice 2013-05-23 07:29 pm
182 Views
1 Answer
I'm having trouble uploading my web site from iweb. I have never had trouble before and haven't changed any of the settings but for some reason it is ...
monatone 2013-05-23 06:22 pm
47 Views
1 Answer
I've just started building a Word Press website. I have a set of about 20 or so pdf newsletter files, each about 400-1000 kb. On my old site, I jsu...
remwpgca 2013-05-23 05:20 pm
14 Views
1 Answer
I've just setup my first VPS account and going to resell the hosting to my clients. I was wondering if anyone out there had created a terms of servic...
gonggongcomm 2013-05-23 04:38 pm
10 Views
1 Answer
Can anyone help me understand how to install Newrelic into my php.ini? My first propblem is i do not have a php.ini in my public_html folder. Second...
Thecomputerguy4u 2013-05-23 03:43 pm
20 Views
1 Answer
My website pawsandclawspetsupply.com will not load today. What did you do? This is my business!
heartland 2013-05-23 01:24 pm
11 Views
1 Answer
pawsandclawspetsupply.com TWO QUESTIONS: In my Open Cart, the URL is still my old domain. heartlandpetbeds.com. That needs to change. More ...
heartland 2013-05-23 01:04 pm
32 Views
1 Answer
I read your article on how to assign users to a newly created user group. Is there a way to automatically assign the new users to a group when the are...
dulakshi 2013-05-23 08:15 am
40 Views
1 Answer
I used my temp url with an addon domain to design and test my site that has just now had its dns updated from its original host. Now live with IMH. I...
Jim1vey 2013-05-23 03:43 am
407 Views
1 Answer
valerie 2013-05-23 01:35 am
496 Views
1 Answer
Access denied for user 'foxcra5_marcos'... I a message error, I am using right with the password, database name (foxcra5_DB-mural). But I don't know r...
marcos 2013-05-22 09:52 pm
32 Views
1 Answer
Unable to block .RU domains from accessing my web site. I have edited the .HTACCESS file with the proper parameters.
renaissancer 2013-05-22 05:33 pm
234 Views
1 Answer
as an administrator, I want to know which person is connected on the mail system, if the password has been changed, and from which IP address, the con...
PatrickAlbaret 2013-05-22 04:36 pm
30 Views
1 Answer
Hi I need to creating a Cname for my website
HoldenComeau 2013-05-22 03:31 pm
32 Views
1 Answer
Hi there. We're getting a 500 Firewall Error when we send emails to an email account we set up and checked via RoundCube. Here is an example of ...
Collaborans 2013-05-22 03:12 pm
42 Views
1 Answer
I recently changed my primary domain name. Old domain: heartlandpetbeds.com New domain: pawsandclawspetsupply.com I recently changed my p...
heartland 2013-05-22 01:01 pm
23 Views
1 Answer
Inmotion started hosting our website recently, n-news.com and we have been happy. I was looking at some of the Logs in the cPanelX and noticed a L...
RobertR 2013-05-22 12:00 pm
27 Views
1 Answer
How to change my site name in joomla 3.0?
pradmin 2013-05-22 10:45 am
154 Views
1 Answer
Hi, I try to log in on CPANEL and I see the next message on my screen: This server is currently not licensed. Please contact the server administrat...
cynthia_fridsma 2013-05-21 09:59 pm
922 Views
1 Answer
I currently only have a Launch account, but will upgrade as necessary to provide a secure FTP site. All I've used up to now is email, so I'm not even...
Crystal 2013-05-21 09:07 pm
22 Views
0 Answers
I am a new bee in Jquery,HTML,CSS and my env set is tomcat6 and webserver is apache and hosted on amazon cloud. i have a weird problem ,i am loadi...
priyaM 2013-05-21 08:55 pm
25 Views
1 Answer
Hi guys, I'm the webmaster of the eargroup.net, i made the site on my own test server, but when i moved the site to the realtime server i was'nt ab...
landervs 2013-05-21 07:17 pm
52 Views
1 Answer
Hi, thank you very much for providing solutions to configuring paypal and other plugins. Questions 1. How do I store cuatomer orders on my site ...
username 2013-05-21 06:50 pm
43 Views
1 Answer
Hi, My site is offline for more than 10+ hours again, and you have no solution to this, I upgraded my account to VPS plan (3 days ago) I thought it...
Carlos_Berman 2013-05-21 04:58 pm
58 Views
1 Answer
I successfully installed the product importer, and was able to get an export that included my 5 test products. I added a single product to the spre...
Naught 2013-05-21 04:43 pm
143 Views
1 Answer
http://www.awetech.com
SdShadab 2013-05-21 04:00 pm
21 Views
0 Answers
I just upgraded from Drupal 6 to 7... with no errors according to the update.php script. This page is the only one that can display on my site. The ...
hardtofind 2013-05-21 03:53 pm
39 Views
1 Answer
How do I access cpanel or your place where I can change my website pages myself?
collin12 2013-05-21 03:52 pm
121 Views
1 Answer
I mistakenly changed the base URL of my site from "/" to "www....com" which is the site's domain name... now I cannot do anything on the site. Pleas h...
esteedqueen 2013-05-21 01:33 pm
40 Views
1 Answer
I have created a one field PHP comment form to be sent via email. It's being sent and received, but it is not giving me the message details. The pag...
csummerfield 2013-05-21 01:22 pm
33 Views
1 Answer
Hello, I am using a template which doesn't seem to have a standard index.php file to input a google analytics code like the one you showed in 309...
timharmer 2013-05-21 11:27 am
50 Views
1 Answer
i have not been able to log into my wordpress for about 2 weeks hosted on your server www.tokiomarineasia.com/wp-admin 1. when i log in from my ...
colinho 2013-05-21 02:41 am
312 Views
2 Answers
Hi, I can't access my site again, What is happening now? I received an error alert from a free web monitoring site, 2 hours ago, the message that t...
Carlos_Berman 2013-05-21 01:06 am
144 Views
1 Answer
I am trying to renew using a debit card. I do not have a credit card at this time. How can I renew if you don't use bank draft or debit card?
e-motioncards 2013-05-20 08:48 pm
47 Views
1 Answer
The subdomain freixenet.askemc.net is not showing up in the inMotion hosting namesever DNS records which means the site resolving to an ip which means...
mattce 2013-05-20 08:28 pm

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