Site Down

Category: Website

engibarian
Asked:
2012-12-05 2:41 pm EST

Hits: 380
our site www.aesa.org is down
i can log into cpanel just fine and look at files why isn't anything pulling up???

tried live chat just keep getting transferred when i ask it! Institute a new policy of helping customers on livechat please!

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jamesr
Staff
4,959 Points
2012-12-05 3:43 pm EST
Thank you for your question engibarian!

Sorry for the trouble with the Live Chat system. I notified the Supervisor of your problem with the Chat access. Thy will look further into the policies in regards to that.

Our systems support is currently upgrading our servers cpanel versions to patch a security issue. You may see issues with your site while they run this maintenance. You should see the Site working normally soon. Sorry for the trouble.

Sincerely
James R

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