question about backup request


stejohns1
Asked:
2013-05-24 2:33 pm EST

Hits: 271
Weds & Thurs of this week I mailed a form requesting my site be transferred from its current host to my new inmotion account. All the necessary details were provided in the form. I have not received any response and the site has not been transferred. How can I find out the status of these 2 requests?

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Arn
Staff
17,855 Points
2013-05-24 4:44 pm EST
Hello Stejohns1,

We do apologize for the delay in the response to your tickets. The best way to get feedback on your tickets is to contact live technical support. They would need to contact systems in order to see where it is in their queue. Apologies again for not being able to give you a clear answer here. You can contact live technical support using the information here.

If you require further assistance, please let us know!

Arnel C.

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