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2012-04-12 4:33 pm EST

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Is there a way to change the outgoing mail server for a domain to instead of mail as the subdomain? I have a client with a lot of e-mail accounts on another server and that's how their mail clients are all done, so it would be easier to move them to Inmotion if this was possible.

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1,344 Points
2012-04-12 4:51 pm EST
Hello timatidg,

Great question about the outgoing mail server name. In your cPanel account, you can <a href="">create a CNAME in the Simple DNS Editor in cPanel</a> for smtp. When you create the CNAME you would enter the following information in the fields provided:

<strong>Name:</strong> smtp

You may need to allow <a href="">4-24 hours for DNS to propagate</a> before that new smtp CNAME is fully functional.

Please let us know if you have any additional questions or need further assistance.


Christi N.

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